Meet The Top Tawk.to Alternative → Talkative

5 reasons to choose Talkative over Tawk.to

1. Talkative goes beyond free live chat 

Talkative’s Consultative Service Platform enables brands to engage and convert their most high-value customers. This is achieved through a range of intelligent contact channels - not just live chat. 

Unlike with Tawk.to, Talkative’s free-tier customers can access the platform’s live chat, video chat, cobrowse, and web callbacks as standard. It means you can meet your customers online in the medium that serves them best. From there, there’s scope to upgrade as your brand continues to grow. 

See what’s included with Talkative.

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2. Talkative lets you get social 

Progressing onto Talkative’s paid packages, brands who choose our Consultative Service Platform are able to connect via their customers' favorite social channels. From Facebook Messenger and Twitter to WhatsApp and SMS, your advisors can serve more customers without leaving the Talkative framework. 

This is achieved by pulling all interactions into the same live chat dashboard. It means all interactions enter your advisor’s regular chat queue, allowing your team to answer requests in real time. 

See more on live chat social media.‍

3. Talkative attracts high-value interactions across all channels

Engaging with your customers is one thing, but how do you attract and connect with them in the first place? How do you turn them from site visitors to engaged customers?

Alongside Talkative’s suite of contact channels, our Consultative Service Platform comes with a range of intelligent engagement tools that you can use to match customers with the right advisors - all at the most crucial points in their customer journey. 

From on-screen nudges to advanced routing features, Talkative empowers you to attract and connect, as well as engage and convert. 

Take a look at Talkative’s capabilities.

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4. Talkative values advisors and supervisors 

Talkative empowers your brand to make every interaction personal and profitable. We achieve this by giving both advisors and supervisors the tools they need to connect, convert, analyze, and grow. 

For agents, these features include AI agent assist, real-time translation into 100+ languages, message preview, cobrowse, and customer feedback. For supervisors, there’s our drag-and-drop dashboard editor, intelligent alerts, sentiment analysis, and more. 

Take a look at Talkative’s Platform Overview.

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5. Talkative integrates into thousands of CRM, contact center, and back-office systems 

Unlike free providers like Tawk.to, Talkative is designed to integrate into your existing workflows, frameworks, or software environments. This means you can leverage your CRM systems like Salesforce, UC environments like Microsoft Teams, or countless other software packages via our Zapier integration. 

See the Talkative integrations library.

Need more specifics?

Sometimes you need to see a platform in action to fully understand how it’ll work for you and your team. 

So, to help you make the best decision, get in touch now. Book your demo, and we’ll show you what your brand can really achieve when you get Talkative.