Meet The Top Tawk.to Alternative → Talkative
Need a chat platform that’s designed for brands looking to grow? Learn why Talkative's the best choice for your needs.Book Demo
Talkative enables brands to engage and convert their most high-value customers. This is achieved through a range of intelligent contact channels - not just live chat.
Unlike with Tawk.to, Talkative’s free-tier customers can access the platform’s live chat, video chat, cobrowse, and web callbacks as standard. It means you can meet your customers online in the medium that serves them best. From there, there’s scope to upgrade as your brand continues to grow.
Progressing onto Talkative’s paid packages, brands who choose Talkative are able to connect via their customers' favorite social channels. From Facebook Messenger to WhatsApp and SMS, your advisors can serve more customers without leaving the Talkative framework.
This is achieved by pulling all interactions into the same live chat dashboard. It means all interactions enter your advisor’s regular chat queue, allowing your team to answer requests in real time.
See more on live chat social media.
Engaging with your customers is one thing, but how do you attract and connect with them in the first place? How do you turn them from site visitors to engaged customers?
Alongside Talkative’s suite of contact channels, Talkative comes with a range of intelligent engagement tools that you can use to match customers with the right advisors - all at the most crucial points in their customer journey.
From on-screen nudges to advanced routing features, Talkative empowers you to attract and connect, as well as engage and convert.
Take a look at Talkative’s capabilities.
Talkative empowers your brand to make every interaction personal and profitable. We achieve this by giving both advisors and supervisors the tools they need to connect, convert, analyze, and grow.
For agents, these features include AI agent assist, real-time translation into 100+ languages, message preview, cobrowse, and customer feedback. For supervisors, there’s our drag-and-drop dashboard editor, intelligent alerts, sentiment analysis, and more.
Take a look at Talkative’s Platform Overview.
Unlike free providers like Tawk.to, Talkative is designed to integrate into your existing workflows, frameworks, or software environments. This means you can leverage your CRM systems like Salesforce, UC environments like Microsoft Teams, or countless other software packages via our Zapier integration.
See the Talkative integrations library.
Sometimes you need to see a platform in action to fully understand how it’ll work for you and your team.
So, to help you make the best decision, get in touch now. Book your demo, and we’ll show you what your brand can really achieve when you get Talkative.
Talkative’s Consultative Service channels empower your team to achieve astounding results, including:
positive approval rating from video chat customers.
increase in customer live chat interactions.
increase in average order value for video chat shoppers.
If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.