All of Talkative’s articles, blog posts and research about the topic of Live Chat (Web Chat). There is always new content and information being added about other topics we are passionate about including, Customer Experience, Online Customer Service and Cobrowsing.
Looking for a multilingual live chat so you can support your international customers? Discover what features make a chat translator stand out and choose the best multilingual chat support for your customers.
Thinking about incorporating chat on your website but don’t know if chatbots or live chat will work best? Use our complete chatbots vs live chat guide to compare the two and work out which one will bring you the best results.