Live Chat

All of Talkative’s articles, blog posts and research about the topic of Live Chat (Web Chat). There is always new content and information being added about other topics we are passionate about including, Customer Experience, Online Customer Service and Cobrowsing.

Live Chat vs Chatbots: The Ultimate Guide

What are the key differences and benefits of live web chat vs chatbots? How can you decide which will be best for your business? We've put together our ultimate guide to help you find out!

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Web Chat Best Practices: Tips and Tricks For Success

The only guide you’ll ever need for excelling at live web chat to improve sales and customer service

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