Live Chat

All of Talkative’s articles, blog posts and research about the topic of Live Chat (Web Chat). There is always new content and information being added about other topics we are passionate about including, Customer Experience, Online Customer Service and Cobrowsing.

How to Choose the Best Multilingual Live Chat

Looking for a multilingual live chat so you can support your international customers? Discover what features make a chat translator stand out and choose the best multilingual chat support for your customers.

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Chatbots vs Live Chat: Which gets the best results?

Thinking about incorporating chat on your website but don’t know if chatbots or live chat will work best? Use our complete chatbots vs live chat guide to compare the two and work out which one will bring you the best results.

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Web Chat Best Practices: Tips and Tricks For Success

The only guide you’ll ever need for excelling at live web chat to improve sales and customer service

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