Using Talkative to generate more sales

Operations Director Hardip Singh identified the Talkative solution following research of novel customer acquisition tools.

He says: "To encompass our strategic optimisation conversion goals, we opted for the Talkative software as an alternative to established alternative providers. This was primarily based upon the ability of the Talkative team to customize the technology to our specific requirements. We amalgamated the Talkative enquiry submission and web chat with their customer cobrowsing and click to call browser functionality. These key differentials were supported with exemplary support and efficient deployment to ensure the engagement tools were delivered with appropriate brand styling, streamlined to our business requirements and significantly enhanced our customer user experience."

Discerning online furniture shoppers are now able to speak with a home accessories expert at the click of a button

Other Talkative Case Studies


Discover how Healthspan use Talkative's live chat to dramatically increase online customer engagement by 500% and improve online sales

Read Story
Medical Defence Union

The MDU use Talkative's live chat and cobrowse solution to assist its members by offering quality support and advice instantly

Read Story

Bravissimo is using the Talkative solution to offer their customers a highly personalised shopping experience, which helps set them apart from their competitors.

Read Story

Can we help you?

Let us personally show you how Talkative can help your contact centre