As consumers we all want to self-serve online. But sometimes, you need to speak to a human. Doing so is often tricky for customers. For organisations, it’s even tougher to meet demand. They have to hire great staff, manage them, and handle multiple interaction channels at the same time - including phone calls, emails, chat, and social media etc.
Our mission is to make it convenient for consumers to contact someone through a brand’s website/app. At the same time, we want to make the task easier and more efficient for organisations.
That’s where our digital customer engagement platform comes in, helping organisations like Formula 1
Traditional phone calls are being used less and less, as consumers opt for digital channels such as chat, social media, and even video. Our platform provides all of these channels, allowing organisations to engage customers on their channel of choice.
“Joining Talkative was one of the best decisions I've ever made - from both a professional and personal standpoint. Not only have I increased my knowledge and experience, I've also made great friends and helped contribute towards a shared goal. It's really rewarding to work with a proven product that's attracting exciting clients too!”
“Everyday is a fun new challenge and every challenge is solved together. It's important to have initiative and be able to work independently but at Talkative you always have the support of the whole team in Development, Sales, Marketing or Senior Management whenever you
"Every day is different, and an adventure. I've learned a lot while working at Talkative, the inter-department communication and support is admirable, if help is needed the appropriate person will be available"
"Working at Talkative was the best decision I made for my career. I’ve been exposed to so many parts of the business over the years and being involved in its growth is rewarding and exciting. This also helps me shape our marketing strategy with much more clarity, giving a real sense of meaning to the work rather than feeling like a small cog. Talkative’s culture is fast-paced but relaxed, where the best ideas come to the surface- and I love it here."