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Thinking of using Zoom or Teams for customer video calls? Find the best option with the Video Chat Checklist
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CONSULTATIVE SUPPORT

Increase agent availability by 75% with AI

Engage and support your customers more efficiently than ever before. Talkative gives your team the tools to get to work fast.

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Video Chat
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Cobrowse
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Live Chat
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AI Assistance
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Live chat
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Video chat
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Cobrowse
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Chatbot
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Callbacks
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Social & SMS
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AI CHATBOTS

Automate 50% of support queries

Talkative’s chatbots can deal with your most repetitive queries on autopilot, giving your agents the time to focus on the customers that need help the most.

ENHANCED LIVE CHAT

Turn support agents into mind-readers

Anticipate your customers' most pressing problems and solve them fast with Message Preview, AI Agent Assist, Dynamic Canned Messages, contextual customer insights, automatic translation, and more.

REAL-TIME VIDEO CHAT

Decrease support handling times by 30%

Talkative’s video chat lets agents assess issues with their own eyes. In turn, understanding is achieved fast, leading to more efficient problem-solving and higher CSAT.

SECURE COBROWSING

Steer the customer journey as if you were side-by-side

Give your agents the ability to supply real-time, on-screen support. With Talkative, you can securely solve website issues fast.

OMNICHANNEL ENGAGEMENT

All your channels in one window

Meet your customers on their favorite social media channels - Facebook, Twitter, WhatsApp, Google Business, and more. Meanwhile, your agents live inside one inbox. Simple.

FLEXIBLE CUSTOMIZATION

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Continue to engage customers after they’ve converted and deliver SMS messages that invite them back to buy again.

SEAMLESS INTEGRATIONS

Plug into your CRM, contact center, and social media

Talkative’s deep integrations empower you to get the most out of your customer and business data. Includes integrations into Salesforce, Mitel, Microsoft Teams, Dynamics 365, and more.

The tool is incredibly intuitive, making it easy for our team to quickly adopt and use effectively.

Enough about us. Let's hear about you.

If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.

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