LIVEPERSON ALTERNATIVE

Engage your digital customers your way

Talkative: the flexible LivePerson alternative for real-time customer service. Choose from video chat, live chat, social messaging, chatbots, and more.

Book Demo
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Live chat
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Video chat
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Cobrowse
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Chatbot
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Callbacks
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Social & SMS
Customer using Talkative widget
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MAXIMUM FLEXIBILITY

Multiple channels, one powerful widget

Video chat, live chat, web calling, chatbots, cobrowse, social media messaging, and more. Pick and choose the best channels for your needs.

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Talkative video chat, live chat, chatbots, and more

HUMAN-FIRST ENGAGEMENT

Empower your agents, as well as your customers

Leverage AI to augment the human touch and better serve your customers - without deflecting your most valuable customers.

Talk to us!
Talkative video chat agent

REPORTING & ANALYTICS

Measure sentiment, satisfaction & success

Track performance with contextual and historical dashboards, sentiment analysis, real-time chat viewing, supervisor whisper, and much more.

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Talkative supervisor

FAQ

Common questions about Talkative’s live chat

Why choose Talkative over LivePerson?

In line with our human-first approach to customer support, Talkative provides video chat as a primary customer contact channel - in addition to live chat, chatbots, social media messaging, web calls, and cobrowsing. We also offer a level of flexibility and granular customization that far surpasses several other providers - allowing us to tailor our solution to your specific business needs and use cases.

Is Talkative more cost-effective than LivePerson?

If you’re looking for a real-time, digital customer engagement solution that won’t break the bank, Talkative is one of the most competitive solutions on the market. Feel free to check out our pricing page for all the details.

Does Talkative integrate with Salesforce?

Yes, we certainly do! In fact, Talkative offers a level of Salesforce integration unrivaled by any other platform. With our integration, the Talkative platform seamlessly embeds into your existing Salesforce framework. In turn, you’ll be fully equipped to engage more customers via all our channels - without leaving Salesforce. We also offer integration with countless other platforms, so be sure to check out our integrations page.

Can I pick and choose certain Talkative channels?

You can! Talkative lets you pick and choose the contact channels that best serve your needs - from live chat to video chat to social media and more.

Does Talkative offer WhatsApp or SMS messaging?

We do! You can both inbound and outbound message your customers on WhatsApp or SMS. What's more, all your messages are still routed into the same window as all other interactions. It means you can deliver efficient service wherever your customers might be.

Video chat for Bookings Reservations

How a Talkative customer has increased online bookings with real-time video chat

Fred. Olsen is one of the most trusted names in European travel. They take reservation bookings through their site and contact centre.

Problem

To help increase sales from their online site, Fred Olsen wanted to provide immediate, face-to-face assistance to their guests via video chat.

Outcome

Since deploying Talkative, Fred. Olsen's new video platform has set themselves apart from competitors and helped boost online bookings.

INTEGRATIONS

Seamless integrations and fast deployments

True omnichannel capabilities. A huge list of contact center and CRM integrations. The perfect platform for Consultative Service - whatever your framework.

Trusted by brands worldwide

See Talkative in action

Book your customer demo with our team today, and see what Talkative’s pick and choose channels can do for you.

Salesforce AppExchange ApprovedG2 5 Star Rating