Reach more customers by creating an in-store experience, online

Connect with your online customers through live chat, voice and video to drive online sales

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Use video and live chat to drive online sales

Websites today are so much more than a shop window. They are a bustling, vibrant shop floor.

Over 90% of all customer journeys now involve a website. With more of your customers than ever before heading online to research and shop, it's more important than ever before to close the loop between your offline and online experiences.

Bring your in-store experience online by engaging directly with customers as they travel through your website. Video chat allows you to offer tailored advice on products, personalised support and virtual in-store experiences, helping to increase buyer confidence and boost your online revenue.

Real time video calling. In your website.

Deliver a virtual in-store experience to your online customers!

Video brings your in-store services online

You can't beat "in-person" for service, yet it's expensive and inefficient.

As consumers gain familiarity with video to speak to clients and colleagues, online video chat presents a viable alternative for in-person interactions.

Whether it's humanising a shopping experience or removing the need for unnecessary travel, it's now easier than ever to build a human connection through your website, in a fast, convenient and enjoyable way.

Learn more about video calling

Reach more customers with Talkative

Talkative provides key functionality to help you achieve your online sales goals and deliver a truly exceptional website experience: 

Agents can use Talkative on key product pages to chat with customers and encourage the sale

Enable fully embedded, in-person interactions through live chat, voice and video to create an immersive website experience

Remove language barriers with real time translation into 100+ languages

Allow agents to show customers around products through video and cobrowse, instilling trust and credibility in your business

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Don't just take our word for it. Read our customer case studies here!
Discover how high street retailer Bravissimo used Talkative's live chat and video calling to bridge the gap between their offline and online experiences

"Talkative works amazingly well and massively improves our customers’ online experience”

Laura Franklin, Customer Services Manager

A seamless end user experience

Works on all modern browsers and devices

Capture end-user feedback after interactions

Pre-checks to ensure customer's device is microphone and camera enabled

Global low-latency video architecture

Queue/agent status management minimises wait times

More ways to use Talkative

Not looking to sell and support customers virtually with video?

Request a live demo

Fill out the form and one of our team will walk you through a demo and answer any questions you might have!