When potential customers come to your website, it is important that you offer them everything that they need to be able to make a purchase. This includes information on site, clear pathways and options, and, of course, obvious and effective communication channels.
Because most customers want to have a personalised and high-touch experience when booking holidays, we’ve seen significant benefits to websites offering channels like live chat,web callbacks,video chat.
Discover how Yellow Zebra Safaris use Talkative web calling solution to...
The Talkative solution allows you to manage all website interactions from our sophisticated Engage platform, enabling you to offer your customers a fast, efficient contact channel which also elevates their online experience.
You can also connect the Talkative Engage platform with your existing telephony or contact centre setup, such as Mitel or Salesforce Service Cloud, so your agents can manage all interactions in the same place.