Newport, Wales - November 1st: Leading video chat and customer engagement provider Talkative has released a new feature that lets organisations provide scheduled video chat from their website or app.
The release allows businesses to deploy new scheduling capabilities alongside on-demand video chat.
Live video chat is a powerful sales and customer service tool that’s seen a huge boom in popularity over the last year.
With more of us using video conferencing tools in our personal lives, the use of customer-facing video chat has now crossed over into the business mainstream.
Online customers want to connect with organisations in a more human way.
They also want the convenience of connecting at a time that suits them.
Talkative’s scheduled video chat provides a solution to this demand.
By providing this functionality alongside Talkative’s on-demand video chat, organisations can now offer their customers virtual appointments through their website - just as they would in branch.
It means organisations that want to conduct video meetings no longer need to interrupt their customers’ digital journey by using a separate application.
With Talkative’s live video chat, face-to-face interactions can take place seamlessly within their browser.
For further details on Talkative’s live video chat, visit: https://gettalkative.com/video-chat
Talkative is a customer engagement platform that helps organisations stay at the forefront of smart customer communication. With real-time conversational tools like video chat, live chat, cobrowse and more, Talkative enables more human conversations with your online customers.
For more information, visit https://gettalkative.com
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