Engage Google search customers with Google Business Messages

Greet your customers from the moment their digital journey begins - searching for your company in Google. Next, engage them with live chat, chatbots, or even video chat, all natively available within your Google Business profile.

What is Google Business Messages?

Google Business Messages lets brands and organizations supply their contact and business details straight from a Google Search results page. 

With Talkative’s Google Business integration, you can offer chat, bot, and even video interactions within Google’s interface. It means your customers can contact your brand straight from Google while your agents answer and engage via one centralized dashboard.

Connect with customers via Google Business chat 

Your agents can answer any Google Business messages like they would any other chat interaction, with the same feature set too: dynamic canned messages, automatic translation, images and videos, and much more. 

Triage your least valuable interactions with Google Business chatbots 

Deploy a Talkative chatbot that can take care of any repetitive Google Business queries - from opening times to service availability and more.

Next, escalate the most valuable interactions to chat, video, or voice - all inside Talkative.

Bring the in-store experience to Google Business video chat

Offer instant face-to-face communication within the Google Business interface - all thanks to Talkative’s video chat

Reduce chat abandonment rates with nudge notifications 

With the Talkative Google Business integration, your mobile customers can navigate to other windows or apps and still keep in touch with your agents - all thanks to Google’s nudge notifications.

It means a lower chat abandonment rate for you and a smooth, helpful experience for customers. 

Getting started

Want to learn more about how you can integrate Google Business Messages with Talkative? 

Get in touch today by booking your Talkative demo.

Enough about us. Let's hear about you.

If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.

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