Respond to Twitter Direct Messages via enhanced live chat, chatbot, or real-time video

Transform the way your brand uses Twitter for social media customer service. Connect Talkative's enhanced live chat, chatbot, and video chat and enable your agents to better engage, serve, and sell.

Why integrate Twitter with Talkative?

Twitter lets organizations and brands keep customers up-to-date and engaged - whether by tweets or direct messages. 

With Talkative’s Twitter integration, you can offer chat, bot, and even video interactions through Twitter’s direct messaging functionality - all within one centralized dashboard.

It means you can reach more Twitter customers than ever before. 

Bring the in-store experience to Twitter with video chat

Offer instant face-to-face communication inside Twitter’s Direct Messages, all thanks to Talkative’s video chat. 

Connect with customers via inbound Twitter live chat 

Securely communicate within the DMs of your customers’ favorite social network - all in the same window as your other live chat conversations. 

Triage your least valuable interactions with Twitter chatbots 

Deploy a Talkative social media chatbot that can take care of any repetitive Twitter Direct Messages.

Next, escalate the most valuable interactions to chat, video, or voice - all instantly available inside Talkative. 

Getting started

To get started with this integration, get in touch with your Talkative Account Manager.

For new customers who want to learn more about how you can integrate Twitter and Talkative, get in touch below.

Enough about us. Let's hear about you.

If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.

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