Turn Zendesk into an enhanced customer engagement platform

Transform your Zendesk helpdesk into an omnichannel customer engagement platform. By integrating Talkative with Zendesk, your agents can connect with customers via live chat, cobrowse, video chat and more - without leaving their Zendesk environment.

Use Zendesk to engage, sell, and support, all in real time

Talkative's integration with Zendesk let's you take advantage of every Talkative channel - without leaving your Zendesk environment.

It means your agents can live inside the console they know so well. Meanwhile, they can start engaging new customers through your website, app, and social channels.

Featuring enhanced live chat to video, cobrowse, and more, Talkative is the Zendesk engagement layer that allows you to provide instant, superior consultative service.

Give agents an easy life with fast customer context

With each Talkative interaction arriving in Zendesk as a standard ticket, you can quickly trasnform your helpdesk agents into real-time customer advisors.

And because pre-chat interaction data is automatically mapped into incoming Zendesk tickets, your advisors will have total customer context as soon as any interaction begins.

Start engaging instantly

Anyone can set up Talkative within minutes. All it takes is a simple file upload to your Zendesk Admin Center. 

Nevertheless, the Talkative pro services team is always available to help you create a chat widget and nudge setup that quickly attracts and engages your most valuable customers.

Getting started

Want to learn more about how you can integrate Zendesk with Talkative? 

Get in touch today by booking your Talkative demo below.

Enough about us. Let's hear about you.

If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.

G2 5 star logoSalesforce AppExchange logo