With instant language translation and options for scalability, use live chat, voice and video calling to improve website accessibility and online experience for your students
Talkative allows you to join up your website with your existing telephony or contact centre environment, allowing you to offer maximum support to your students in a way which suits them best.
For universities, colleges or large schools, live chat, voice and video calling can help to improve accessibility for student. Video calling enables face-to-face consultations, interviews and meetings, giving your students the personal care and support they need in a more convenient way. With instant translation into 100+ languages, you can remove language barriers to communicate freely with students from all over the world.
Our sophisticated Talkative Engage platform means you can manage all telephony and website interactions from a centralised agent dashboard, allowing you to manage queries more efficiently, whilst improving students' overall online experience.
Talkative offers translation into 100+ languages in real-time by leveraging Google Translate. This allows both the customer and the agent to type in their native languages and have a fluid, frictionless conversation without the need for additional third party tools or specialised team members.
For more information about this feature, including how it works and how real clients are using it, check out our product updates page.