Let your customers speak to you from WhatsApp (web and app)
Initiate conversations with numbers, links and QR codes
Direct integration with the world's #1 messaging channel
Supports emojis and file transfer (media messages)
Configure automated welcome and out of hours messages
Use the customer’s phone number as interaction data to surface case history
Per-agent workload settings, use alongside web chat
Handle with multi-chat agent console
Transfer to colleagues/queues and assign outcome tags
Talkative makes deploying social media messaging easy
Handle WhatsApp inside Salesforce with our Salesforce integration
Deploy WhatsApp as another chat channel inside Mitel Contact Centre
Handle WhatsApp with Talkative's standalone system