Healthspan x Talkative: Lessons Learned Implementing Voice AI

Join us for a case study deep-dive on what it takes to successfully launch Voice AI for phone support.
‍
In this 60-minute webinar, you'll hear directly from Rob King, Head of IT at Healthspan, as he shares how they approached Voice AI implementation and what they learned along the way.

You’ll get a behind-the-scenes look at Healthspan’s journey from early planning through to real-world deployment, plus practical guidance you can apply to your own Voice AI rollout.

In the session, we’ll cover…

• How Healthspan moved from no telephony AI to Voice AI-driven phone support: Key decisions, results, and learnings from the rollout
• The practicalities of getting started with Voice AI, from data and integrations to testing and measurement
• Common pitfalls to avoid (and what to do instead)
• How to identify the highest-impact Voice AI use cases for your contact centre and customer journeys