AI Customer Service You Can Trust

Your contact centre's omnichannel AI that’s always evolving, infinitely scalable, and delivers value fast

Brand trained
Enterprise secure
Prompt based
Prompt and Knowledge base going through LLM, Resulting in customer service channel outputs
Trusted by leading contact centres
Lululemon logoCamden Council logoHealthspan logoBugaboo logoAltra logoPaypoint logoDurham Council logoFred.Olsen logoMedia market logoInternova Travel logo
Lulemon iconCamden logoHealthspan logoBugaboo logoAltra logoPaypoint logoDurham logoFred olsen logoMediaMarkt logoBannatyne logo

AI That Delivers Real Impact

Proven results from contact centres using Talkative AI solutions.

90%
Containment rate

Resolve up to 90% of customer queries without human intervention.

35%
Increase in Average Order Value

Use AI to drive sales with instant product advice and tailored recommendations.

93%
CSAT for AI interactions

Delight customers with a premium AI experience and seamless self-service.

Contact centre AI, built differently

The Talkative difference

Talkative is more than just automation. It’s a complete AI layer designed specifically for contact centres.

Intelligent Layer
Talkative provides customer facing AI solutions that work alongside your existing tech stack without needing wholesale change.
Industry Expertise
We combine AI experience with in depth knowledge of contact centres to make the sure the latest technology benefits your team.
AI You Can Trust
The result is AI that answers your customers quickly, accurately, and compassionately, wherever they are.

Knowledge Base

Our proprietary KB system powers your AI with a private repository of your brand knowledge.

Ensures high accuracy
Centralise your company knowledge for accurate and brand-aligned AI responses.
Optimises over time
Refine your knowledge base content using AI insights, improving performance over time.
Automates countless queries
Enable effortless self-service at scale, leaving the human touch for when it matters most.

Prompt Based

Use our prompt-builder to control your AI’s tone and behaviour, ensuring it's aligned with your brand.

Fully flexible & customisable
Easily tailor prompts to support any use case, workflow, or brand requirement.
Delivers consistent AI behaviour
Structured prompts guide your AI to respond predictably and reliably across interactions.
Powers better CX
Well-crafted prompts create a smoother, more human-like AI experience.

Omnichannel

Deliver high-quality support and a unified experience across all your customers' favourite channels.

Voice AI
Automate phone support 24/7 with a human-like, multilingual AI voice agent.
Messaging AI
Provide fast, accurate responses on WhatsApp and social messaging apps.
AI Chatbot
Contain up to 90% of online queries and self-service tasks with an intelligent GenAI chatbot.

What You Get with Talkative

Omnichannel AI icon
Omnichannel AI
Meet and serve customers across voice, chat, and messaging channels.
Navi copilot icon
Navi Copilot
AI assistant that helps and guides agents in real time.
Video Chat Icon
Video Chat
Face-to-face support for both sales and support queries.
Secure AI icon
Secure AI
Enterprise-grade security built into every layer.
Human Handover icon
Human Handover
Unified interface for managing all interactions.
Analytics & Reporting icon
Analytics & Reporting
Track key metrics and uncover insights to continuously optimise performance.

Explore our channels

Discover the core ways Talkative helps you assist and connect with customers.

Chat AI Icon
Chat AI
Automate and enhance digital support across live chat and messaging with AI Agent Copilot and chatbots.
Learn more
Ai analytics icon
AI Analytics
Utilise generative AI to get real time insight for your customer conversations from response accuracy to sentiment analysis.
Learn more
Video chat icon
Video chat
Offer face-to-face support for complex, high-value interactions via on-demand or scheduled video calls.
Learn more
GET STARTED

Book a Demo

See Talkative in action with a live demonstration tailored to your use case.
Book Demo
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