Serve and convert with AI-enhanced customer service messaging

Widen your reach by engaging customers on Facebook Messenger, WhatsApp, SMS/MMS, and more - all inside a single agent console.

Genrative AI chat widget
Genrative AI chat widget
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AI Chatbots & Live Chat
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Inbound & Outbound
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Scale your social and SMS customer service strategy with
AI-powered chat

Automate social support

Launch AI chatbots across messaging apps like Facebook, WhatsApp, SMS, and more.


Connect your social and SMS accounts to a single customer service platform.

Message your way

Send and receive one-to-one or mass WhatsApp and SMS messages.


Deliver fast and personalised service without switching applications

Launch AI chatbots on every platform

Automate customer engagement on the platforms your customers use the most, and deliver AI-powered service that’s convenient, personalised, and available 24/7.

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Keep agents focussed on one screen

Integrate your social messaging channels into a single agent console, so customer messages get faster responses and agents can stay on task.

Make your social agents faster and smarter

Give your support team real-time guidance with tools like AI Agent Assist and Navi, your team's brand-trained AI Copilot.

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Message all your customers at once with mass updates

Send personalised mass updates to your WhatsApp and SMS customers and keep them up to date on important news.

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Coach social agents mid-chat

Give your supervisors the ability to monitor social and SMS chats, offer assistance with internal messaging, or enter the conversation - in real-time.

AI reporting

Multimedia social and SMS tools

Offer image / video sharing, live video chat, voice notes, and more - all the flexible features that customers enjoy inside their favourite apps.

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Manage social and SMS support with ease

Manage queues and expectations

Control chat demand and agent workflows with queue caps and in-queue broadcast messages.

Chatbot conversation

Gain deep social insights

Improve performance and customer relationships with contextual dashboards, interaction logs, AI Insight Reports, customer feedback forms, and more.

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Simple mobile setup for SMS/WhatsApp

Get set up fast by porting your current brand mobile numbers to Talkative or create new numbers within the platform.

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Save hours of agent and supervisor time with in-app AI assistance

AI Chat Copilot

Handle up to 50% of customer interactions with instant, accurate, and personalised generative AI that you can easily manage in-house.

  • AI Chat Assistant

  • AI Suggested Responses

  • AI Rephrasing Tools

Learn more
AI Copilot

AI Supervisor Assistant

Review and summarise thousands of interactions with AI's help, cutting down hours of manual supervisor tasks.

  • AI Interaction Insights

  • AI Knowledge Gap Reports

  • AI Agent Training Tools

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AI summaries

Launch on-brand chat widgets, seamless integrations, and AI Analytics...

Move over, Einstein

Seamlessly integrate into Salesforce and deliver the same customer experience - for up to 4-10x the saving.

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Supervisor Dashboard

Monitor, analyse, and improve

Measure self-serve and chatbot KPIs, review chat transcripts, and even analyse customer / chatbot conversations in real-time

Widget builder

Create on-brand chat widgets that proactively engage

Build fully on-brand chat widgets with proactive nudges - without the need for designers or developers.

Interactive Tour

Take the Talkative Interactive Tour to see how quickly you can create a brand-trained AI chatbot.

Take Interactive Tour

Schedule your team’s live demo

Book a demo for a time and date that suits you.