Chat with customers on their favourite social channels

Manage all customer communication in one place. Connect your social media and messaging channels to one inbox and handle all interactions from a single dashboard.

Chat to customers in real-time on Facebook - the social media channel with nearly 1.5 billion active users every day!
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Directly receive all Facebook messages into your live chat queue so you can instantly respond to customers’ questions and issues.
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If you have more than one Facebook page, stay in touch with fans of each by connecting all pages to the same inbox. Assign tags to each page to make sure you know which page every message is coming from.
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Our Facebook Messenger live chat integration is quick and easy to set up. Get it up and running with no assistance from us in under 30 minutes - just copy and paste some code and start chatting to your customers on Facebook in real-time!

Not everyone uses social media and messaging channels! Cater for customers that aren’t on social platforms with live chat for SMS.
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Connect your company’s phone number to your live chat so customers can send you text messages. All messages will be sent to the same inbox so agents can handle all text and chat interactions from the same dashboard.
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Integrate with an existing phone number or use a new company number. Get in touch to get everything setup - we’ll have your SMS and live chat connected in just one day.

Talkative is constantly working on new features and contact channels. Contact us today to discuss any specific requirements you have and we’ll see what we can do!