AI-powered chatbot to act as a virtual agent before handing off to a live agent
Read moreLeverage SSO to create users and allow access via your identity service
Read moreRevamped video chat with full mobile support, camera selection, recording, full-screen and screensharing
Read moreReal time translation within live chat lets you handle 100+ languages in real time!
Read moreAutomatically send short greetings, questions and answers to improve agent efficiency
Read moreCustomer journey mapping gives agents an overview of the customer’s website journey during their current session
Read more