We are always busy working on our product here at Talkative, and we love to share our latest features, tools and updates with our customers. Catch up on our product updates below, or check out our latest feature release.
View the full queue and reservation context of all interactions!
Read moreCreate bespoke analytics reports that are automatically delivered via email!
Read moreAnswer phone calls, live chat, and video interactions all in one location!
Read moreTalkative video chat now supports virtual backgrounds for your agents!
Read morePersonalize Talkative and perfect your workforce management with real time overviews
Read moreProvide maximum accessibility with up-to-date contact channels and conversational user interfaces.
Read moreUpdate your contact center by launching video, voice, and chat in MiContact Center Enterprise.
Read moreDeliver superior customer experiences with Talkative's omnichannel contact center solution.
Read moreCreate no-code connections between Talkative, your CRM, and 4,000+ apps.
Read moreDisplay email interaction forms within your chat widget and update email tracking.
Read moreSave your support team time by creating dynamic canned messages.
Read moreDisplay up to date opening, closing, and wait times to better manage customer expectations.
Read moreAutomate Facebook, Twitter, and WhatsApp Interactions with Talkative’s AI Virtual Agent.
Read moreBe where your customers are: Integrate your live chat with your customers’ favourite socials.
Read moreAI-powered chatbot to act as a virtual agent before handing off to a live agent
Read moreLeverage SSO to create users and allow access via your identity service
Read moreRevamped video chat with full mobile support, camera selection, recording, full-screen and screensharing
Read moreReal time translation within live chat lets you handle 100+ languages in real time!
Read moreAutomatically send short greetings, questions and answers to improve agent efficiency.
Read moreCustomer journey mapping gives agents an overview of the customer’s website journey during their current session
Read more