What's new with Talkative?

Create your own unique dashboards and gain insight into your most important data.

Monitor interactions and capture new leads faster than ever before.

Automatically complete Talkative interactions with enhanced timeout capabilities.

Engage your digital customers with Talkative and Teams - all within a single dashboard.

Record and analyze Dialogflow chatbot intent for improved AI performance.

Empower your customer advisors with flexible canned message customization.

Customize your agents’ Cobrowse capabilities for full feature control and security.

Automate chatbot conversation flows with data pulled from Salesforce.

Serve your Twitter followers on their favorite platform - without leaving your dashboard!

Revisit past dates and interactions for a complete historical overview of your contact center.

Ensure business and product name consistency whatever your interaction language. 

Drill down into both customer and agent sentiment like never before.

Perfect your branded chat experience on all Apple mobile devices

Make sure in-store mobile agents never miss an interaction!

View and store access log histories to ensure full data security compliance.

Gain a powerful overview of your contact center with Talkative’s reinvented dashboard.

Reach more mobile customers at the heart of their customer journey - all within Talkative.

View the full queue and reservation context of all interactions!

Create bespoke analytics reports that are automatically delivered via email!

Answer phone calls, live chat, and video interactions all in one location!

Talkative video chat now supports virtual backgrounds for your agents!

Personalize Talkative and perfect your workforce management with real time overviews

Provide maximum accessibility with up-to-date contact channels and conversational user interfaces.

Update your contact center by launching video, voice, and chat in MiContact Center Enterprise.

Deliver superior customer experiences with Talkative's omnichannel contact center solution.

Create no-code connections between Talkative, your CRM, and 4,000+ apps.

Display email interaction forms within your chat widget and update email tracking.

Save your support team time by creating dynamic canned messages.

Display up to date opening, closing, and wait times to better manage customer expectations.

Automate Facebook, Twitter, and WhatsApp Interactions with Talkative’s AI Virtual Agent.

Create widgets effortlesly with a no-code builder.

Be where your customers are: Integrate your live chat with your customers’ favourite socials.

Let your customers contact you over WhatsApp!

AI-powered chatbot to act as a virtual agent before handing off to a live agent

Leverage SSO to create users and allow access via your identity service

Revamped video chat with full mobile support, camera selection, recording, full-screen and screensharing

Real time translation within live chat lets you handle 100+ languages in real time!

Automatically send short greetings, questions and answers to improve agent efficiency.

Customer journey mapping gives agents an overview of the customer’s website journey during their current session