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Expedite agent training and onboarding with AI simulations of customer interactions.
New

AI Agent Training Simulator

March 18, 2024

Expedite agent training and onboarding with AI simulations of customer interactions.

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Help live chat agents communicate better and faster with AI message rephrases.

AI Agent Rephrase

March 19, 2024

Help live chat agents communicate better and faster with AI message rephrases.

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Automate ‘where’s my order’ and other customer-specific queries with chatbot webhooks.

Chatbot Fulfilment

February 27, 2024

Automate ‘where’s my order’ and other customer-specific queries with chatbot webhooks.

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Increase agent efficiency with response suggestions from your own AI knowledge bases.

AI Knowledge Base Responses

February 26, 2024

Increase agent efficiency with response suggestions from your own AI knowledge bases.

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Leverage the Talkative platform within your Netcall Liberty contact centre.

Netcall Liberty Integration

January 26, 2024

Leverage the Talkative platform within your Netcall Liberty contact centre.

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Gain AI-generated analytics for all your chat interactions.

AI Insights Reports

January 18, 2024

Gain AI-generated analytics for all your chat interactions.

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Delight your customers with accurate Generative AI responses.

GenAI Chatbot

January 10, 2024

Delight your customers with accurate Generative AI responses.

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