What's new with Talkative?

View the full queue and reservation context of all interactions!

Create bespoke analytics reports that are automatically delivered via email!

Answer phone calls, live chat, and video interactions all in one location!

Talkative video chat now supports virtual backgrounds for your agents!

Personalize Talkative and perfect your workforce management with real time overviews

Provide maximum accessibility with up-to-date contact channels and conversational user interfaces.

Update your contact center by launching video, voice, and chat in MiContact Center Enterprise.

Deliver superior customer experiences with Talkative's omnichannel contact center solution.

Create no-code connections between Talkative, your CRM, and 4,000+ apps.

Display email interaction forms within your chat widget and update email tracking.

Save your support team time by creating dynamic canned messages.

Display up to date opening, closing, and wait times to better manage customer expectations.

Automate Facebook, Twitter, and WhatsApp Interactions with Talkative’s AI Virtual Agent.

Create widgets effortlesly with a no-code builder.

Be where your customers are: Integrate your live chat with your customers’ favourite socials.

Let your customers contact you over WhatsApp!

AI-powered chatbot to act as a virtual agent before handing off to a live agent

Leverage SSO to create users and allow access via your identity service

Revamped video chat with full mobile support, camera selection, recording, full-screen and screensharing

Real time translation within live chat lets you handle 100+ languages in real time!

Automatically send short greetings, questions and answers to improve agent efficiency.

Customer journey mapping gives agents an overview of the customer’s website journey during their current session