Automate up to 90% of customer interactions and routine tasks around the clock with a GenAI bot - trained on your knowledge base for unmatched accuracy and consistency.
Trusted by brands that value customer care
Answer questions with human-like responses, automate complex queries, and reduce wait times without risking customer experience.
Build and maintain your own GenAI chatbot in-house with custom prompts, knowledge bases, and a widget designer.
Deliver multilingual support with conversational AI and Natural Language Processing that simulates human-like interactions.
Go beyond answering FAQSs and common queries. Teach your generative AI chatbots everything they need to know about your brand, products, and business processes with secure Large Language Models (LLMs) via URLs, PDFs, and word files uploads.
Gather accurate information via conversational AI and pull in personalised data from your CRM systems.
Create conversational flows in minutes with an easy-to-use builder that uses generative AI technology, Large Language Models, Natural Language Understanding, and fallback intents.
Perfect your chatbot’s performance by using AI Knowledge Gap reports to identify areas for improvement and get actionable insights and suggestions.
Deliver round-the-clock personalized support and accurate answers via website, mobile app, WhatsApp, SMS, Facebook Messenger, and phone support.
Secure your customer experience with generative AI models that are backed up by intent-based conversational flows and custom prompts - steering customer conversations to satisfied resolutions.
Only generate responses that relate to your brand products, policies, and services - even when targeted by prompt injections.
Choose what data you want your AI chatbot to process. With a Gen AI agent automating responses based on user inputs, your knowledge base training data, and your customised prompts, your conversational data is kept safe and secure.
Make your agents smarter and faster with an AI-powered copilot that provides real-time suggestions, knowledge, and assistance.
AI Agent Assistant
AI Suggested Responses
AI Rephrasing Tools
Review and summarise thousands of user interactions with AI's help, cutting down hours of manual administrative tasks.
AI Interaction Insights
AI Knowledge Gap Reports
AI Tools for Agent Training
Easily integrate into your existing systems and deliver the same customer experience.
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Measure self-serve and chatbot KPIs, review chat transcripts and user feedback, and even analyse chatbot conversations in real-time.
Build fully on-brand chat widgets with proactive nudges - without the need for designers or developers.
