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CAPABILITIES

Customer engagement has never been easier

From advisors to supervisors, Talkative comes with all the features your team needs to engage, convert, analyze, and grow.

Product Overview

FEATURES

Tools for the whole team

Integrations

Natively connect to CRM, CC, Messaging apps, and more.

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Routing Engine

Connect the right customers with the right agents on the right channel.

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Real-Time Translation

Talk to any customers in 100+ languages with ease.

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Widget Editor

Create bespoke and on-brand widgets with a no-code builder.

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Interaction Logs

Gather essential real-time and historical feedback.

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Dashboard Editor

Create and edit dashboards with the essential metrics and alerts.

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Engagement Tools

Capture attention and spark high-value interactions.

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Sentiment Analysis

Understand chat interaction sentiment at a glance.

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Data & Security

Store and secure data however it suits you.

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Compliance

Ensure compliance for every regulation.

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CHANNELS

Pick and choose the channels that work for you

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Live Chat

Instantly engage customers with the most flexible platform available.

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Video Chat

See your customers smile with real time video interactions.

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Cobrowse

Guide your customers on-screen as if you were side-by-side.

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Chatbot

Initially guide your customers and assist with common queries.

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Web Callbacks

Drive more inbound calls from your website.

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Messaging

SMS/MMS, WhatsApp, Facebook, and more.

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Enough about us. Let's hear about you.

If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.

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