All your essential metrics
From the number of queued and active interactions to agent activity, average handle time, CSAT, and more, Talkative’s dashboards mean you’ll never lose track again.
Design your dream dashboards
Talkative’s Dashboard Editor comes with smooth drag-and-drop functionality for maximum convenience.
Design multiple dashboards with all your most important metrics and measurements in easy view.
Build and deliver reports without the time drain
Talkative’s no-code flexibility also gives you the tools to build and deliver reports and bulletins without delay.
It’ll help you keep supervisors informed and your team efficient.
Stay up to date with unique alerts
Create color-coded pop-ups, audible alerts, and email news bulletins configured around your most important metrics.
CSAT score dropped below a certain threshold? With Talkative, you’ll always know when to take action.
Flexible permissions and access
Customize dashboard visibility, deliver reports to specific users or groups, and provide guest dashboard access without the need to sign in.
See Talkative in action
Want to experience this feature for yourself?
Either claim your free trial or book your personalized Talkative demo below.