Save up to 4-10x the cost of other enterprise chat platforms 

Generative AI is based on AI Tokens. AI Tokens are used each time AI is used to create a generative AI response based on your knowledgebase. GPT3.5 uses 1 token per lookup, and GPT-4 uses 20 tokens per lookup. Lookups are counted during Generative AI chatbots, and when you use AI Agent Assist.

An interaction is an entire customer contact as measured in Talkative’s interaction logs. For example, a 15 minute video chat is one interaction, a WhatsApp conversation that includes 12 messages is one interaction.

Yes, you can! Talkative is easily configured to just offer certain contact channels. Get in touch to let us know what channels would best complement your business.

Yes, you can. Just speak to our team and we can provide proof of concept trials. From there, you can test the Talkative solution and develop a business case.

You can sign up for Talkative via credit card or bank transfer.

Billing starts 30 days after you sign up. This gives you 30 days to set up your Talkative environment and complete any testing/training before paying for the service. If you go live within 30 days, you effectively get some free use of the system!

Yes. Although USD, GBP and EUR are most common, we do accept a wide variety of other currencies. Get in touch with us for more information.

‘Straightforward’ chatbots can easily be configured in minutes. However, consultancy can be required for more advanced workflows, especially where customer API integration work is required. Contact us for a free quote if you have any questions.

Yes, you can. Simply get in touch with the team to discuss the extra options you’re interested in.

The free trial is a chance for you to test the product and our support. We'll do our best to help you out during a free trial, however we do not contractually support you until you sign up for a paid plan. Typically we'd advise free trials for internal testing, and a paid plan if you are going live with real customers/users.