Pricing That Scales With Your Business

From reducing simple queries to transforming your entire customer experience. Choose the plan that fits your AI journey, with transparent usage-based pricing.

Monthly

Annually

Contain

Pro

Reduce simple questions across channels
Use AI to answer customer questions, with live agent handoff
$750/month
*billed annually
Includes:
250 digital conversations/month
1,000 voice minutes/month
*Overage charges apply for additional usage
Tick box
Voice AI & Digital AI
Tick box
Utilise third party data
Tick box
Onboarding included
Book Your Demo
Enhance

Advanced

Enhance human agent performance
Use AI to continually support human agents, with more advanced features
$1,500/month
*billed annually
Includes:
1,000 digital conversations/month
4,000 voice minutes/month
*Overage charges apply for additional usage
Everything in Pro +
Tick box
Agent Co-Pilot
Tick box
Automated KB updates
Tick box
AI data capture & alerts
Book Your Demo
Scale

Enterprise

Automate and scale CX
Transform your business, with dedicated success teams, and deep integrations
Get in touch
Includes:
Bespoke digital conversations/month
Bespoke voice minutes/month
*Overage charges apply for additional usage
Everything in Advanced +
Tick box
Enhanced security available
Tick box
Dedicated support services
Tick box
AI agent training simulator
Book Your Demo
Contain

Pro

Reduce simple questions across channels
Use AI to answer customer questions, with live agent handoff
$850/month
*billed monthly
Includes:
250 digital conversations/month
1,000 voice minutes/month
*Overage charges apply for additional usage
Tick box
Voice AI & Digital AI
Tick box
2 chatbot & voice configs
Tick box
Onboarding included
Book Your Demo
Enhance

Advanced

Enhance human agent performance
Use AI to continually support human agents, with more advanced features
$1,800/month
*billed monthly
Includes:
1,000 digital conversations/month
4,000 voice minutes/month
*Overage charges apply for additional usage
Everything in Pro +
Tick box
Agent Co-Pilot
Tick box
Automated KB updates
Tick box
AI data capture & alerts
Book Your Demo
Scale

Enterprise

Automate and scale CX
Transform your business, with dedicated success teams, and deep integrations
Get in touch
Includes:
Bespoke digital conversations/month
Bespoke voice minutes/month
*Overage charges apply for additional usage
Everything in Advanced +
Tick box
Enhanced security available
Tick box
Dedicated support services
Tick box
AI agent training simulator
Book Your Demo

Monthly

Annually

Contain

Pro

Reduce simple questions across channels
Use AI to answer customer questions, with live agent handoff
£650/month
*billed annually
Includes:
250 digital conversations/month
1,000 voice minutes/month
*Overage charges apply for additional usage
Tick box
Voice AI & Digital AI
Tick box
Utilise third party data
Tick box
Onboarding included
Book Your Demo
Enhance

Advanced

Enhance human agent performance
Use AI to continually support human agents, with more advanced features
£1,200/month
*billed annually
Includes:
1,000 digital conversations/month
4,000 voice minutes/month
*Overage charges apply for additional usage
Everything in Pro +
Tick box
Agent Co-Pilot
Tick box
Automated KB updates
Tick box
AI data capture & alerts
Book Your Demo
Scale

Enterprise

Automate and scale CX
Transform your business, with dedicated success teams, and deep integrations
Get in touch
Includes:
Bespoke digital conversations/month
Bespoke voice minutes/month
*Overage charges apply for additional usage
Everything in Advanced +
Tick box
Enhanced security available
Tick box
Dedicated support services
Tick box
AI agent training simulator
Book Your Demo
Contain

Pro

Reduce simple questions across channels
Use AI to answer customer questions, with live agent handoff
£750/month
*billed monthly
Includes:
250 digital conversations/month
1,000 voice minutes/month
*Overage charges apply for additional usage
Tick box
Voice AI & Digital AI
Tick box
Utilise third party data
Tick box
Onboarding included
Book Your Demo
Enhance

Advanced

Enhance human agent performance
Use AI to continually support human agents, with more advanced features
£1,350/month
*billed monthly
Includes:
1,000 digital conversations/month
4,000 voice minutes/month
*Overage charges apply for additional usage
Everything in Pro +
Tick box
Agent Co-Pilot
Tick box
Automated KB updates
Tick box
AI data capture & alerts
Book Your Demo
Scale

Enterprise

Automate and scale CX
Transform your business, with dedicated success teams, and deep integrations
Get in touch
Includes:
Bespoke digital conversations/month
8,000 voice minutes/month
*Overage charges apply for additional usage
Everything in Advanced +
Tick box
Enhanced security available
Tick box
Dedicated support services
Tick box
AI agent training simulator
Book Your Demo

Monthly

Annually

Contain

Pro

Reduce simple questions across channels
Use AI to answer customer questions, with live agent handoff
€700/month
*billed annually
Includes:
250 digital conversations/month
1,000 voice minutes/month
*Overage charges apply for additional usage
Tick box
Voice AI & Digital AI
Tick box
Utilise third party data
Tick box
Onboarding included
Book Your Demo
Enhance

Advanced

Enhance human agent performance
Use AI to continually support human agents, with more advanced features
€1,350/month
*billed annually
Includes:
1,000 digital conversations/month
4,000 voice minutes/month
*Overage charges apply for additional usage
Everything in Pro +
Tick box
Agent Co-Pilot
Tick box
Automated KB updates
Tick box
AI data capture & alerts
Book Your Demo
Scale

Enterprise

Automate and scale CX
Transform your business, with dedicated success teams, and deep integrations
Get in touch
Includes:
Bespoke digital conversations/month
Bespoke voice minutes/month
*Overage charges apply for additional usage
Everything in Advanced +
Tick box
Enhanced security available
Tick box
Dedicated support services
Tick box
AI agent training simulator
Book Your Demo
Contain

Pro

Reduce simple questions across channels
Use AI to answer customer questions, with live agent handoff
€800/month
*billed monthly
Includes:
250 digital conversations/month
1,000 voice minutes/month
*Overage charges apply for additional usage
Tick box
Voice AI & Digital AI
Tick box
Utilise third party data
Tick box
Onboarding included
Book Your Demo
Enhance

Advanced

Enhance human agent performance
Use AI to continually support human agents, with more advanced features
€1,650/month
*billed monthly
Includes:
1,000 digital conversations/month
4,000 voice minutes/month
*Overage charges apply for additional usage
Everything in Pro +
Tick box
Agent Co-Pilot
Tick box
Automated KB updates
Tick box
AI data capture & alerts
Book Your Demo
Scale

Enterprise

Automate and scale CX
Transform your business, with dedicated success teams, and deep integrations
Get in touch
Includes:
Bespoke digital conversations/month
Bespoke voice minutes/month
*Overage charges apply for additional usage
Everything in Advanced +
Tick box
Enhanced security available
Tick box
Dedicated support services
Tick box
AI agent training simulator
Book Your Demo
Trusted by leading companies worldwide
AriseHealth logoOE logo2020INC logoThe Paak logoEphicient logoToogether logo

"Since implementing Talkative AI, we’ve achieved remarkable results - our AI now contains up to 75% of all customer interactions, while also driving a 35% increase in average order value."

Smiling woman with shoulder-length brown hair wearing a yellow top against a dark background.

Yary Paz

Project Manager for Customer Service Innovation, Bugaboo

Pro

Advanced

Enterprise

Key Features

Voice & Digital AI
Webchat
Video Chat
Included Voice AI Minutes
1000
4000
Bespoke
Included Digital AI Conversations
250
1000
Bespoke
Agent CoPilot
Tool Integrations
DIY
Assisted
Assisted
AI Insights
Limited
Enhanced
Bespoke
AI Sentiment Analysis
Text
Voice & Text
Ai Data Capture
Training & Support
Default
Enhanced
Bespoke
Hypercare
2 Weeks
1 Month
Bespoke
Service Reviews
Bespoke

Channels

Voice AI
Chat AI
Messaging AI
Live Chat
Email AI
Paid add-on
Facebook Messenger
WhatsApp & SMS
Video Chat
Screenshare
Web Callbacks
Mass Outbound SMS

AI

Knowledge Base Insights
GenAI Responses
Conversation Summaries
Agent Co-Pilot
KB Test Runs
Standard
Enhanced
Bespoke
Max KB size
The maximum amount of content your knowledge base can store for powering AI responses.
20MB
50MB
50Mb/custom
KB refresh
Manual
Weekly
Daily
Voices
Default
Default
Bespoke
Prompt version control
Diagnostic panel
Tool Integrations
DIY
Assisted
Assisted
Sentiment Analysis
Text only
Voice and text
AI Data Capture
AI Alerts
AI Insights
5
20
50/custom
AI Training Simulator
AI KB Test Runs
5
30
30

Limits

Conversations Per Month
500
2,000
Bespoke
Voice Minutes included
1,000
10,000
Bespoke
Additional Conversations
LLM
Users
Bespoke
Bespoke
Bespoke
Queues
Unlimited
Unlimited
Unlimited

Platform

Real-Time Chat Translation
Widget Editor
Queuing & Routing
Real-Time Dashboards
Scheduled Interactions
Wrap Up Forms
API
Remove Powered By Talkative
Paid add-on
Whitelabel Theme
Paid add-on

Integrations

Contact Centre Integrations
Paid extra
Paid extra
Paid extra
CRM
Paid extra
Paid extra
Paid extra

Support

Support channels
Email only
Email and video
Email, phone, and video
Customer Success Manager
Dedicated CSM
Support SLAs
Standard
Enhanced
Bespoke
Training
Standard
Enhanced
Bespoke
Service Reviews
6-Monthly
Hypercare
2 weeks
1 month
6-Monthly
AI Onboarding
Standard
Enhanced
Bespoke
Developer Support

Data & Security

Storage
Bespoke
Bespoke
Bespoke
Multi-Factor Authentication
Regional AWS Infrastructure
Delete Interactions
Block Customers
PCI Compliance
GDPR Compliance
HIPAA Compliance
Interaction History
Video & Voice Recordings
SSO
Access Lists
Uptime SLA
Service Credits
Data Storage
3 months
Bespoke
Bespoke

Usage-Based Pricing

All plans include base volumes. Additional usage is charged based on your commitment level.

Can't decide which package is right for you?

Our team is here to help you find the perfect solution for your business needs

FAQ

Here are some of the most common queries about deploying Talkative

Why conversation based?

As customer service moves to be primarily automation driven, we feel seat-based licencing makes less and less sense. Rather than paying for seats, AI add-ons, WhatsApp/SMS add-ons, and more, conversation-based pricing simplifies all of this into a single line item.

What counts as a conversation?

Any complete conversation or task in the system. For example a chatbot conversation that has 15 messages and transfers to a live agent would count as one single conversation. A WhatsApp conversation that has mutliple back and forth messages counts as a single conversation.

What happens if I reach my conversation limit?

You will get a notification when you have used 50% and then 90% of your limit. You can increase your limits at any time. When you hit your limit, your chat widget will no longer show.

Can I have a free trial?

We are able to discuss proof of concepts please speak to sales.

What payment options do you offer?

Credit card or bank transfer.

When does billing start?

Billing starts as soon as you sign up.

Do you accept payment in other currencies?

Yes, please contact us if your currency is not displayed.

Can I upgrade packages?

Yes, you can change packages at any point. You can upgrade your plan within Talkative, or reach out to our team if you require assistance.