Whether your customers get in touch via voice, video, live chat, or social media, Talkative is your one-screen platform for all digital customer communications.
Global organizations use Talkative to drive digital sales and service by embedding customer contact options into their websites, apps, and messaging.
Most customer contact teams are still voice-centric. But over 90% of customers start their buying journey online. It means that a huge swathe of customers is disconnected from your website, app, and social channels.
For organizations with a complex sales and service process, Talkative provides the solution.
Talkative was founded to help bridge the gap between modern customer communication channels and existing contact workflows.
Our backers include Wesley Clover, whose Chairman Sir Terry Matthews has a track record of investing in cutting-edge communication technology companies. With over 40 years of experience in contact centers, Wesley Clover is backing Talkative to help change the face of digital customer service.
Talkative begins, co-founded by Felix and Jakub, with a vision to bring real-time service into online journeys.
The Company makes its first export sales to the US as the customer base grows. The product is integrated into Salesforce as an official ISV partner.
Revenue doubles despite the pandemic, and several large brands sign up, including Formula 1 and Lululemon.
Following an extensive period of development, an upgraded version of Talkative is launched, which massively reduced customer onboarding times and transformed UI for end users.
If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.