Welcome to the Talkative Blog

Tips, advice, and guides to help you to connect and communicate with your online customers
Formula 1 car on track

Press Release: Talkative partners with Formula 1®

Talkative News

Talkative have announced a long-term partnership with Formula 1® using customer contact technology to manage live chat interactions with over 500 million fans, improving support and user experience through Formula1.com and F1TV.

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Phone system surrounded by technology
Customer Experience

Most Important Call Center Technology of 2021

Is your contact center using the latest technology? See how you can improve your customer experience with the best call center tech!

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Communication channel icons including video chat pie chart bullhorn speaker email chatbot
Omnichannel

The 9 Most Essential Digital Communication Channels for Business

Want to make sure you’re connecting with both your customers and your team? You’ll need these nine essential communication channels. Read the full list here.

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Customers waiting in live chat queue
Live Chat and Chatbots

Live Chat Queue Best Practices: 11 Top Tips

Managing a live chat queue is all about balancing operational efficiency and customer satisfaction. Discover our 11 queue management best practices here.

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live chat for social media
Talkative News

Talkative Launches Live Chat for Social Media

Be where your customers are: Integrate your live chat with your customers’ favourite socials.

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Seamless shopping journey on tablet
Customer Experience

The Ultimate Guide to Providing a Seamless Customer Experience

What’s the difference between a seamless customer experience and a regular one? The former guarantees success. Learn how to provide it for your customers.

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remote sales using video chat
Sales & Leads

The 7 best ways to increase remote sales

Global online sales are predicted to amount to $4.8 trillion in 2021! Is your company ready to meet that demand? Find out how to grow your remote sales now.

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Live chat interaction