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12 Call Center Innovation Ideas for 2022

Customer Service

Are you looking to transform your call center and boost your performance? Make sure you’re ahead of the curve with the best call center innovations for 2022!

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Video chat

Video Shopping On-Demand: A Primer on the Future of Retail

Wondering what video shopping could mean for your e-commerce store? Discover the lowdown on shoppable video with our guide on the future of online retail.

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Video chat

Live Streaming Marketing: The Pros and Cons for e-Commerce

Live video streaming and marketing sound like a match made in heaven - but is streaming really right for your business? Check out our latest guide to find out!

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Omnichannel

What is Conversational Commerce?

Want the lowdown on conversational commerce? Discover how creating more human conversations with your customers can boost sales, satisfaction, and engagement.

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Talkative News

Talkative Launches Scheduled Video Chat

Offer maximum customer convenience: Enable scheduled and on-demand video chat from your website.

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Video chat

Types of Video Conferencing: Which is Right for Your Business?

Which type of video conferencing solution should your business use? Discover the key factors to consider with both internal and external video communications!

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Virtual shopping assistant selling product to customer online
Customer Experience

Virtual Shopping: Humanising the Digital Retail Experience

Wondering whether virtual shopping is right for your brand? Discover the future of e-commerce with our guide on bringing the in-store experience online.

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