BLOGS

Learn how to scale support with customer-friendly AI service

Read our articles on delivering a more efficient and satisfying CX with AI customer service.

generative ai for retail
New

Generative AI for Retail: Use Cases & Benefits

July 15, 2024
Time:
7
mins

Generative AI for retail can be a CX and efficiency game-changer. Discover how you can leverage this technology with our top use cases and benefits.

Read Story
omnichannel chatbot
Jul 8, 2024
Time:
8
mins

Using Omnichannel Chatbot for Customer Service: Essential Guide

Want to provide a seamless and cohesive chatbot experience across platforms and touchpoints? Harness the power of omnichannel chatbots.

Start Reading
AI in customer service
Jun 10, 2024
Time:
7
mins

How to Use AI Customer Support: 8 Strategies

Interested in leveraging AI for a better CX and increased efficiency? Learn how with our top 8 strategies for using AI in customer service.

Start Reading
GPT-4o vs GPT-4 vs GPT-3.5
Jun 3, 2024
Time:
9
mins

ChatGPT-4o vs GPT-4 vs GPT-3.5: What’s the Difference?

Comparing the benefits of GPT-4, GPT-4 Turbo, and GPT-4o vs GPT-3.5? Unravel the differences and discover which is best for customer service.

Start Reading
Salesforce chatbot
May 16, 2024
Time:
9
mins

Salesforce Chatbot Guide: How to Provide Chatbot Support with Salesforce

Salesforce is a leading CRM that also provides chatbots - but are Einstein Bots the best option for your business? Find out with our latest blog.

Start Reading
customer service burnout
Apr 29, 2024
Time:
9
mins

Preventing Customer Service Burnout: 7 Strategies for Contact Centres

Customer service burnout can have a devastating impact on agents and contact centre performance. Learn how to prevent it with 7 proactive strategies.

Start Reading
AI chatbot solutions
Apr 19, 2024
Time:
9
mins

AI Chatbot Solutions: How to Choose the Right Provider

AI chatbot solutions are a game-changer for automated customer service - but how do you choose the right provider? Find out with our latest blog.

Start Reading

Ready for the future of customer service?

Download The 2024 Inner Circle Guide to Chatbots & Conversational AI

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Engage more customers in just three minutes

Get your weekly three minute read on making every customer interaction both personable and profitable. Sign up to the Talkative newsletter now.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Happy lady on phone