Transform Microsoft Teams into a Customer Service Platform

Reinvent your customer communication

Transform your website, app, and your Microsoft Teams framework into a customer engagement solution that includes enhanced live chat, video, voice, cobrowse, and social messaging.

Lose distracting notifications with Presence Sync 

Unlike basic integrations, Talkative enables you to embed natively into Teams with synced presence, Teams native notifications, and an embedded console.

It means fewer distractions, more focus, and a unified advisor experience.

AI Chatbots

Use generative AI to be your digital front door, with real-time chatbot conversations, nudges, and offers to attract and engage. 

Design your dream dashboard 

Talkative’s customizable dashboards mean you can measure your most important metrics at a glance.

From monitoring chat queues and advisor activity to setting up intelligent email and SMS alerts, Talkative’s Supervisor Dashboard always keeps you in up to date.

Expert deployment without delays

Talkative’s Teams experts can help you connect your digital journey with your customer communications team.

‍With your on-brand UI configuration completed, all you need to do is copy and paste a snippet of code.

Want to get started? Book your personalized demo below.