Powerful new channels, same Salesforce framework

Talkative’s digital engagement channels empower Salesforce brands to retain and convert their most high-value customers. Deliver enhanced chat, video, cobrowse, and more across all Salesforce Clouds.

Salesforce integration with Talkative

Turn Salesforce into a Consultative Service Platform

Talkative seamlessly embeds into your team’s Salesforce framework. In turn, your advisors can increase sales and satisfaction via advanced channels like enhanced chat, video, cobrowse, and more - without leaving Salesforce.

Turn call agents into expert advisors

With tools like AI agent assist, contextual customer insights, automatic translation, message preview and more, your Salesforce agents can greet and assist your most valuable customers fast.

Native Salesforce interactions for every digital channel

Talkative’s Salesforce integration gives you a complete inbound solution with true omnichannel routing for your brand’s digital channels, all with a single view of your customer and native notifications.

Greet customers fully informed

While your advisors handle all interactions within Salesforce Lightning, they can also see contact, case, and lead information within the same window. It means full customer context at your advisors’ fingertips - both real-time and historical.

Intelligent engagement channels and reporting in one screen

While your advisors can now connect with your customers better than ever before, supervisors can still track, analyze, and grow with Salesforce’s native reporting tools. Your customer contact department will never have to switch screens again.

Stress-free set up with help on hand

While anyone can set up Talkative within minutes, Talkative’s pro services team are nevertheless on hand to help connect your digital journey with your customer communications team - from assisting with UI branding to AI automation and more.

Enough about us. Let's hear about you.

If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.

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