Talkative’s digital engagement channels empower Salesforce brands to retain and convert their most high-value customers. Deliver enhanced chat, video, cobrowse, and more across all Salesforce Clouds.
Talkative seamlessly embeds into your team’s Salesforce framework. In turn, your advisors can increase sales and satisfaction via advanced channels like enhanced chat, video, cobrowse, and more - without leaving Salesforce.
With tools like AI agent assist, contextual customer insights, automatic translation, message preview and more, your Salesforce agents can greet and assist your most valuable customers fast.
See Salesforce video chat in action below.
Talkative’s Salesforce integration gives you a complete inbound solution with true omnichannel routing for your brand’s digital channels, all with a single view of your customer and native notifications.
While your advisors handle all interactions within Salesforce Lightning, they can also see contact, case, and lead information within the same window.
It means full customer context at your advisors’ fingertips - both real-time and historical.
While your advisors can now connect with your customers better than ever before, supervisors can still track, analyze, and grow with Salesforce’s native reporting tools.
Your customer contact department will never have to switch screens again.
While anyone can set up Talkative within minutes, Talkative’s pro services team are nevertheless on hand to help connect your digital journey with your customer communications team - from assisting with UI branding to AI automation and more.
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If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.