If your customers are looking to spend, show them personalised, human engagement. If they’re looking for fast support, deliver instant AI-powered answers. Everyone’s a winner.
Trusted by brands that value the best in customer care
Serve all customers faster with AI and smart live chat tools.
Deliver faster agent responses and chat transcript reviews with AI's help.
Monitor agent interactions, build bespoke reporting, and gain AI insights.
Innovate your CX and increase positive engagement with a range of tools that speed up the customer journey, minimise customer tension, and spark customer delight.
Use AI Interaction Insights and summaries to discover the voice of the customer and areas to improve - without hours spent studying chats.
Make sure your supervisors can always keep track of every agent and interaction, thanks to tools like Chat Monitoring, Supervisor Whisper, and Editable Supervisor Dashboards.
A fast CX is often the best CX: Talkative’s AI chatbots deliver your customers 24/7 multilingual customer service on autopilot, saving them time with instant self-service answers.
Equip your agents with tools that help them serve and sell to multiple customers at once, including features like AI Agent Assist, Message Preview, and more.
With visual customer channels like 1-1 live video chat and screenshare, Talkative enables you to enhance communication, sell more, and wow with real-time personalisation.
Say goodbye to static chat widgets and greet your customers with appealing experiences that you can tailor with to-the-pixel customisation.
Talkative gives B2C CX teams the tools they need to:
Automate post-purchase support queries with AI.
Spark more pre-purchase conversations with real-time pop-ups and nudges.
Convert digital visitors into customers with chat, messaging, video, and more.