Video chat

Live video calling technology is in-demand! Learn how to integrate live video chat into your website; get top tips on how to video call and provide premium visual customer service online.

Customer using live video chat
Video chat

How to Offer Video Chat for Customer Service Success

Providing video chat for customer service is easier than you might think. Discover how you can offer the best video customer service with our hands-on guide.

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Customer using video chat
Video chat

Pros & Cons of Live Video Chat For Your Contact Centre

Video is an incredibly popular content medium and contact channel for customer service, but is it right for your contact centre? In this blog post, we dissect the pros and cons of live video chat for customer support, so you can make an informed decision.

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Video chat

Video: 5 Things To Consider When Video Calling Your Customer

Video calling is great for engaging with your online customers, but there are things to think about before taking the plunge.

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Boy with headphones using mobile
Video chat

Why Video Chat is the New Normal for Millennials and Gen Z

As consumer habits are changing, it’s important to introduce video chat as an alternative contact medium.

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