Video chat

Live video calling technology is in-demand! Learn how to integrate live video chat into your website; get top tips on how to video call and provide premium visual customer service online.

mobile video chat
Video chat

Contact Babel: Inner Circle Guide to Video & Next-Generation Customer Contact

Download Contact Babel's 'Inner Circle Guide to Video & Next-Generation Customer Contact' for free. Discover how video chat and new technologies can transform your contact centre.

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video customer support
Video chat

What are the Advantages of On Demand Video Customer Support?

What are the benefits of on demand video chat compared to scheduled video appointments? Discover what live video chat can do for your business.

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Customer using live video chat
Video chat

How to Offer Video Chat for Customer Service Success

Providing video chat for customer service is easier than you might think. Discover how you can offer the best video customer service with our hands-on guide.

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Customer using video chat
Video chat

Pros & Cons of Live Video Chat For Your Contact Centre

Video is an incredibly popular content medium and contact channel for customer service, but is it right for your contact centre? In this blog post, we dissect the pros and cons of live video chat for customer support, so you can make an informed decision.

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Video chat

Video: 5 Things To Consider When Video Calling Your Customer

Video calling is great for engaging with your online customers, but there are things to think about before taking the plunge.

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Video chat

Why Video Chat is Essential for Millennials and Gen Z in 2021

When it comes to customer support, video chat is a must have for Millennials and Gen Z alike. Discover the benefits of video support for both generations.

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