Integrate a complete Consultative Service Platform into your brand’s Microsoft Teams infrastructure, providing a powerful customer sales and service experience from a single screen.
Deploy your customers’ favourite channels without interrupting your teams’ favourite UC workflows.
Deliver expert advice over enhanced live chat with message previews, automatic translation, sentiment analysis, and more.
Go beyond your standard chat platform and complete the omnichannel experience by offering web calls, web callbacks, and inbound phone calls.
Assist your live chat agents with an intelligent AI chatbot capable of offering 24/7 customer support and triage for your most common customer queries.Learn more
Meet your customers on their favourite social media networks and manage WhatsApp and SMS interactions - all within Teams’ single pane of glass.Learn more
Talkative wasn’t just built to provide your customers with the best digital experience. It was built to provide you with the most profound customer insights too.
View your customers’ page-by-page journey, view basket contents, see the customer’s current page, and leverage cobrowsing to give advisors more power to both assist and convert.
Understand complete customer interactions from beginning to end - including previous visits, chatbot interactions, and advisor or channel escalations.
Monitor all chat queues and brand advisor activity with powerful historical and contextual views.
Talkative integrates with countless CRM, Contact Centre, and Telephony Systems, including Salesforce, Microsoft Dynamics 365, and Zapier.
Pick your plan and start delivering a truly powerful Consultative Service Experience.
Additional users from $29/month
Additional users from $49/month
Business hours support
Flexible licensing and contract options available
24/7 Business support