Replace Legacy IVR With an AI Receptionist
Answer every call instantly, resolve routine queries without intervention, and route everything else to the right team.
A Better Way to Handle Every Call
Traditional IVR forces customers through rigid options and endless button presses.
A Voice AI auto attendant lets callers explain what they need in their own words. It can answer questions, complete routine requests, or transfer the call to the right team with context intact.
No menus. No guesswork. No frustrating IVR experience.
Typical implementation time
Supported languages
Of inbound calls answered and managed
Of caller queries resolved without human intervention
Resolve What You Can. Route What You Can’t.
Voice AI uses your prompts, knowledge base and approved processes to handle each call. It can:
Answer caller questions and capture key details
Check business hours
Automate appointment bookings and other routine queries
Route callers to the right team or person, wherever they’re based
Pass on as much context as the receiving system allows
Works With Your Existing Phone System
Connect Voice AI through PSTN or SIP and keep your existing:
There’s no need to rebuild your existing operation.
Benefits for Callers and Teams
Instant answers
Every caller receives an immediate response without navigating endless menus or queues.
24/7 availability
Support customers around the clock, including evenings, weekends and busy periods.
Natural conversations
Callers simply explain what they need instead of choosing from fixed options.
Multilingual support
Serve customers in more than 30 languages and choose from a library of different voices.
Smarter routing
Calls are routed based on the customer’s request, and full context is passed on to the agent.
Fewer repetitive calls
Fully automate common queries so your teams can focus on callers that really need a human.
Ready to transform your customer experience?
See Talkative’s Voice AI in action with a live demo tailored to your use case.
More Than Call Routing
Voice AI can use tools during the conversation to provide more useful support.
Knowledge lookup
Answer questions using your approved knowledge base content.
Business hours
Check whether a team or location is currently open.
Data capture
Collect names, reference numbers, postcodes and other details.
Scenario tools
Follow predefined processes for specific call types.
Built From Real Caller Experiences
Your Auto Attendant comes with a prebuilt configuration shaped by Talkative’s experience handling large volumes of customer calls.
We then tailor the prompts, knowledge, tools, routing rules, voice and languages around your organisation.
You don’t start from scratch.
You start with a proven framework.
Fast, Low-Effort Implementation
We keep the time commitment from your team to a minimum.
We map your most common call types and destinations.
We configure the prompts, knowledge and routing.
We connect Voice AI via PSTN or SIP.
We test, refine and launch.
Go live in as little as two weeks.
Turn Your Phone Line Into an Always-On AI Receptionist
See Talkative’s Voice AI in action with a live demo tailored to your use case.
Book a Demo
