A Modern & Sophisticated LiveChat Alternative - Talkative
If you need a platform that was built for brands with a more complex buying journey, your best choice is Talkative.
Book Demo3 reasons to choose Talkative over LiveChat
1. Talkative was built for brands with a more complex sales process
Talkative was founded to connect customer contact teams and their brand’s digital touchpoints. However, unlike LiveChat and other solutions, Talkative doesn’t just provide customer engagement or improved CX.
These days, not every brand can deliver its best service via chatbots or quick live chat conversations. While lower ticket items may necessitate shorter interactions, what about the products and services that require a longer sales process? What about the brands that want to give their customers the journey, conversation, and consultations they really need?
That’s where Talkative’s Consultative Service Platform comes in. From travel to automotive to high-ticket retail, Talkative was built for you - brands that want to offer more dedicated, human customer service.
2. Talkative is omnichannel first
Talkative’s Consultative Service Platform enables brands to engage and convert their most high-value customers. This is achieved through a range of intelligent contact channels - not just live chat.
Unlike other providers, Talkative doesn’t rely on third parties to provide additional channels like video and voice. From enhanced chat to social media and video, Talkative includes a full range of channels as standard. It means you can meet your customers online in the medium that serves them best.
Discover Talkative’s channels and capabilities now.
3. Talkative can fit seamlessly into your workflows
Whether your team lives in CRM systems like Salesforce, UC environments like Microsoft Teams, or contact center software like Mitel Ignite, Talkative is designed to seamlessly integrate with your chosen software.
It means that your team can increase efficiency and make the best use of customer data by answering all interactions in a single pane of glass. No disruptions to your workflow - just improved customer engagement.
See our integrations library here.
Need more specifics?
Sometimes you need to see a platform in action to fully understand how it’ll work for you and your team.
So, to help you make the best decision, get in touch now. Book your demo, and we’ll show you what your brand can really achieve when you get Talkative.
