Searching for the No.1 LivePerson Alternative? Meet Talkative

Looking for a chat platform that prioritizes the human touch over automation and AI? Learn why you’re better off getting Talkative.

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3 reasons to choose Talkative over LivePerson

1. Talkative was built for brands that value the human touch

Talkative was built for brands with products or services that require a more complex buying process. As such, Talkative doesn’t prioritize deflection over human connection. 

Instead, we give you the necessary tools to better connect your contact team and digital touchpoints. What’s more, Talkative comes with the tools your advisors need to attract, engage, and convert your most high-value customers. 

Learn how Talkative works here: Why Talkative? 

2. Talkative attracts attention and helps engage high-value customers

Digital customers have come to expect live chat or bot widgets in the corner of their screens. So much so that they are often ignored or minimized without thought.

Meanwhile, when a customer does go looking for a form of contact, some brands fail to direct their customers to the right people from the right pages. It means more obstacles in the customer journey and more user frustration. 

Talkative’s intelligent engagement and routing system remove this risk. With customizable pop-ups and nudges, you can make sure you attract, engage, and match customers with the right advisors at the right time. Instead of relying on automation and AI, you can rest assured that your customers are steered in the right direction. 

Want to learn more? Take a look through our Platform Overview.

3. Talkative gives you omnichannel capabilities

Unlike other chat or chatbot providers such as LivePerson, Talkative comes with several connected channels as standard. Rather than limiting yourself to one or two modes of communication, you can seamlessly escalate between all kinds of interactions - from chat to voice to video and more. 

What’s more, Talkative integrates with a  range of channels, CRMs, and back-office systems. It means your brand can meet your high-value customers on your website, app, and social channels in whatever way works best for you. 

See our integrations library here. 

Need more specifics?

Sometimes you need to see a platform in action to fully understand how it’ll work for you and your team. 

So, to help you make the best decision, get in touch now. Book your demo, and we’ll show you what your brand can really achieve when you get Talkative.

You’re better off getting Talkative

Talkative’s Consultative Service channels empower your team to achieve astounding results, including:

95%

positive approval rating from video chat customers.

500%

increase in customer live chat interactions.

30%

increase in average order value for video chat shoppers.

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WHY TALKATIVE

Forget customer service software

Talkative’s Consultative Service Platform was built for every brand that wants to honor their high-value customers with a truly human digital experience.

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CHANNELS

Pick and choose the channels that work for you

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Live Chat

Instantly engage customers with the most flexible platform available.

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Video Chat

See your customers smile with real time video interactions.

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Cobrowse

Guide your customers on-screen as if you were side-by-side.

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Chatbot

Initially guide your customers and assist with common queries.

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Web Callbacks

Drive more inbound calls from your website.

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Messaging

SMS/MMS, WhatsApp, Facebook, Google Business, and more.

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INTEGRATIONS

Deep integration without the delays

Need an integration? Talkative can tie together your website, app, and back-office systems with ease.

Enough about us. Let's hear about you.

If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.

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