Searching for the No.1 LivePerson Alternative? Meet Talkative

3 reasons to choose Talkative over LivePerson

1. Talkative was built for brands that value the human touch

Talkative was built for brands with products or services that require a more complex buying process. As such, Talkative doesn’t prioritize deflection over human connection. 

Instead, we give you the necessary tools to better connect your contact team and digital touchpoints. What’s more, Talkative comes with the tools your advisors need to attract, engage, and convert your most high-value customers. 

Learn how Talkative works here: Why Talkative? 

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2. Talkative attracts attention and helps engage high-value customers

Digital customers have come to expect live chat or bot widgets in the corner of their screens. So much so that they are often ignored or minimized without thought.

Meanwhile, when a customer does go looking for a form of contact, some brands fail to direct their customers to the right people from the right pages. It means more obstacles in the customer journey and more user frustration. 

Talkative’s intelligent engagement and routing system remove this risk. With customizable pop-ups and nudges, you can make sure you attract, engage, and match customers with the right advisors at the right time. Instead of relying on automation and AI, you can rest assured that your customers are steered in the right direction. 

Want to learn more? Take a look through our Platform Overview.

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3. Talkative gives you omnichannel capabilities

Unlike other chat or chatbot providers such as LivePerson, Talkative comes with several connected channels as standard. Rather than limiting yourself to one or two modes of communication, you can seamlessly escalate between all kinds of interactions - from chat to voice to video and more. 

What’s more, Talkative integrates with a  range of channels, CRMs, and back-office systems. It means your brand can meet your high-value customers on your website, app, and social channels in whatever way works best for you. 

See our integrations library here. 

Need more specifics?

Sometimes you need to see a platform in action to fully understand how it’ll work for you and your team. 

So, to help you make the best decision, get in touch now. Book your demo, and we’ll show you what your brand can really achieve when you get Talkative.