How Healthspan’s AI Chatbot Achieved a 90% Resolution Rate

Discover how a leading UK retailer revolutionised digital customer service with a GenAI chatbot—boosting efficiency, reducing agent workloads, and driving website revenue.

Why download?

📈 Proven Success: 
See the exact strategies behind a 90% chatbot resolution rate.

💡 Actionable Takeaways: Learn how to improve and streamline CX with generative AI.

⏱️ Fast Insights: A quick read packed with real metrics, timeframes, and tangible results.

What’s inside:

• How Healthspan streamlined online customer journeys with chatbot automation.
• The AI-driven strategies that eliminated key contact centre pain points.
• Exclusive performance data—real numbers, real impact.