Receive and respond to SMS text messages in Talkative

Engage more customers on their favourite device. With Talkative's text message integration, you can receive and respond to SMS and MMS messages in the same dashboard as live chat interactions.

See SMS & Talkative in action

Bring the in-store experience to SMS with video chat

Want to offer a more personal interaction? Escalate to instant face-to-face communication via text message, all thanks to Talkative’s video chat

Connect with customers via inbound SMS live chat 

Answer customer queries via their favorite messaging app - all in the same window as your other live chat conversations. 

Triage your least valuable interactions with SMS chatbots 

Deploy a Talkative chatbot that can handle any repetitive inbound SMS/MMS queries.

Next, escalate the most valuable interactions to chat, video, or voice - all inside Talkative. 

Getting started

Current customers can learn more about integrating SMS/MMS text messages via their Talkative Account Manager.

For new customers, get in touch today by booking your Talkative demo below.