Receive and respond to SMS text messages in Talkative

Engage more customers on their favourite device. With Talkative's text message integration, you can receive and respond to SMS and MMS messages in the same dashboard as live chat interactions.

See SMS & Talkative in action

Bring the in-store experience to SMS with video chat

Want to offer a more personal interaction? Escalate to instant face-to-face communication via text message, all thanks to Talkative’s video chat.

Connect with customers via inbound SMS live chat

Answer customer queries via their favorite messaging app - all in the same window as your other live chat conversations.

Triage your least valuable interactions with SMS chatbots

Deploy a Talkative chatbot that can handle any repetitive inbound SMS/MMS queries.

Next, escalate the most valuable interactions to chat, video, or voice - all inside Talkative.

Getting started

Current customers can learn more about integrating SMS/MMS text messages via their Talkative Account Manager.

For new customers, get in touch today by booking your Talkative demo below.

SMS & MMS

Already a Talkative customer? Get in touch with your Account Manager to get set up. New to Talkative? Book your demo below.

Get Started

Ready for the future of customer service?

Automate Customer Phone Support with Voice AI