Engage more customers on their favourite device. With Talkative's text message integration, you can receive and respond to SMS and MMS messages in the same dashboard as live chat interactions.
Want to offer a more personal interaction? Escalate to instant face-to-face communication via text message, all thanks to Talkative’s video chat.
Answer customer queries via their favorite messaging app - all in the same window as your other live chat conversations.
Deploy a Talkative chatbot that can handle any repetitive inbound SMS/MMS queries.
Next, escalate the most valuable interactions to chat, video, or voice - all inside Talkative.
Current customers can learn more about integrating SMS/MMS text messages via their Talkative Account Manager.
For new customers, get in touch today by booking your Talkative demo below.
If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.