For brands that value the human touch, Talkative helps you make every digital interaction both personable and profitable.
Offer expert advice over enhanced live chat with message previews, automatic translation, sentiment analysis, and more.
Go beyond your standard chat platform and complete the omnichannel experience by offering web calls, web callbacks, and inbound phone calls.
Assist your live chat agents with an intelligent AI chatbot capable of offering 24/7 customer support and triage for your most common customer queries.Learn more
Meet your customers on their favorite social media networks and manage WhatsApp and SMS interactions - all within a single pane of glass.Learn more
Get started with Talkative's Consultative Service Platform and see how your brand can transform your customer communication.
Help your advisors help more customers: with advanced reporting and analytics tools, Talkative helps you discover all you need to know to improve your Consultative Service offering.
View your customers’ page-by-page journey, view basket contents, see the customer’s current page, and leverage cobrowsing to give advisors more power to both assist and convert.
Report building capabilities, a real-time and historical supervisor dashboard, customer sentiment analysis, Google Analytics integration, and more.
Understand complete customer interactions from beginning to end - including previous visits, chatbot interactions, and advisor or channel escalations.
Monitor your brand advisors' essential skills and areas for improvement with powerful historical and contextual views.
Pick your plan and start delivering a truly powerful Consultative Service Experience.
Additional users from $29/month
Additional users from $49/month
Business hours support
Flexible licensing and contract options available
24/7 Business support
Catch up on our expert articles, all detailing how to offer a more human experience for your online customers.
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