No plugins/downloads required, works on all browsers/devices
Direct call from page, or escalate from chat to call
Simple code snippet added to website, WebRTC-powered
Receive calls via existing telephony setup, and handle all inbound calls including regular calls and web calls from the same
"The various lead generation tools are correctly tracking customer engagement and are integrated with our other systems. Fantastic service and positive results!"
Annabel Ford, Marketing Manager
Benefits and insights
Convenient call without leaving the website
Bypass the PSTN for a free call, regardless of geographic location
Avoid re-authenticating by escalating conversations from chat to voice within the same session
Track calls within Google Analytics and Double Click
See customer's current page and session info in real time
Track utilisation with comprehensive reporting
CRM integration
Native Lightning integration with Salesforce Service Cloud and Sales Cloud