Call through your website with Web Calling

Power real conversations by embedding voice calls into your website to drive sales enquiries and offer contextual real-time customer service

Drive sales calls with easy integration

Convenient "click to call" within your website
No plugins/downloads required, works on all browsers/devices
Direct call from page, or escalate from chat to call

Simple code snippet added to website, WebRTC-powered
Receive calls via existing telephony setup, and handle all inbound calls including regular calls and web calls from the same place
SIP integration available

Learn about our pricing

"The various lead generation tools are correctly tracking customer engagement and are integrated with our other systems. Fantastic service and positive results!"

Annabel Ford, Marketing Manager

Benefits and insights

Convenient call without leaving the website
Bypass the PSTN for a free call, regardless of geographic location
Quality of Service monitoring avoids poor call experience
Avoid re-authenticating by escalating conversations from chat to voice within the same session

Track calls within Google Analytics and Double Click
See customer's current page and session info in real time
Track utilisation with comprehensive reporting

Contact centre integration

Integrate web calling with your existing contact centre environment and any SIP-based PBX, e.g. Mitel
Receive as SIP call to leverage existing recording/reporting
Screenpop customer journey details
View customer case history, session data and see what the customer is seeing with customer view, all within Mitel Web Ignite

Learn more about Mitel integrations

CRM integration

Native Lightning integration with Salesforce Service Cloud and Sales Cloud

Record calls and append to existing records

Agent softphone capabilities

Transcripts and data stored and reported on within CRM

Learn more about Salesforce integrations

Benefits of WebRTC

No need for lots of expensive PSTN numbers

Automatic routing of calls through existing telephone systems

No need to buy in new telephony systems

Your customers do not need to download plugins or sign-in to use the software

Receive more data on your customers website journey prior to initiating a call with you

What is WebRTC?

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