Free Resource
Thinking of using Zoom or Teams for customer video calls? Find the best option with the Video Chat Checklist
Grey cross

BLOGS

How to deliver Consultative Service

Learn how to transform your digital customer experience with Talkative.

video travel bookings
New

Video Travel Bookings: How the Travel Industry Can Leverage Video Chat

June 5, 2023
Time:
10
mins

Looking to increase digital travel bookings and entice new leads? Take the in-branch customer experience online with video chat for the travel industry.

Read Story
video chat KPIs
May 23, 2023
Time:
10
mins

Video KPIs: 8 Essential Metrics for Video Chat Customer Service

Looking to track and improve your video chat KPIs? Optimize your video chat customer service by leveraging eight essential performance metrics.

Start Reading
CRM communication channels
May 15, 2023
Time:
10
mins

CRM Communication Channels: How to Build and Manage Customer Relationships

Effective customer relationship management is critical for businesses of all sizes and industries. Discover the best systems and communication channels for successful CRM.

Start Reading
what is video banking
May 5, 2023
Time:
mins

What is Video Banking? The Key Benefits and Use Cases

Want to combine the convenience of remote banking with the in-branch experience? Delight your digital customers with video banking.

Start Reading
limitations of chatbot
May 2, 2023
Time:
9
mins

The Limitations of Chatbots (And How to Overcome Them)

Chatbots are a valuable customer contact channel– but they’re not without their pitfalls. Learn the pros, cons, and how best to overcome chatbot limitations.

Start Reading
salesforce video call
Apr 24, 2023
Time:
7
mins

Salesforce Video Call: How to Use Salesforce for Video Chat Customer Service

A Salesforce integration is a fantastic way to deliver premium video customer service– but which is the best video chat provider? Find out with our latest blog.

Start Reading
how to use social media for customer service
Apr 14, 2023
Time:
8
mins

How to Use Social Media for Customer Service: Best Practices & Tools

Want to support and engage more customers via your social channels? Discover the best practices and tools for successful social media customer service.

Start Reading

Engage more customers in just three minutes

Get your weekly three minute read on making every customer interaction both personable and profitable. Sign up to the Talkative newsletter now.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Happy lady on phone