Talkative have announced a long-term partnership with Formula 1® using customer contact technology to manage live chat interactions with over 500 million fans, improving support and user experience through Formula1.com and F1TV.Read Story
What’s the difference between a seamless customer experience and a regular one? The former guarantees success. Learn how to provide it for your customers.Read Story
Are you committing any of these digital customer service sins? Look out for these blunders so you can make sure you keep your customer service sparkling.Read Story
How successful is your chatbot? Track these tried and tested metrics to measure the performance of your chatbot and see how you can make it better.Read Story
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