✨ Don’t Miss ContactBabel’s 2025 Inner Circle Guide on AI Chatbots & Voicebots ✨
Grey cross

BLOGS

The Ultimate Resource for AI-Powered Customer Service

Explore expert insights on AI solutions, digital customer service, contact centre innovation, customer experience, and more.

AI prompt size vs. LLM response time
New

How Prompt Size Affects LLM Response Time in Voice AI [Original Data & Research]

May 2, 2025
Time:
3
mins

We tested how AI prompt size impacts LLM response latency - see our findings and what it means for reducing dead air and improving automated customer support.

Read Story
Customer contact channels
Dec 6, 2019
Time:
7
mins

12 Customer Contact Channels & Their Key Benefits [Updated]

Which customer contact channels are best for communicating with your site's visitors? Discover the 12 most effective customer channels and their key benefits.

Start Reading
Icon of girl surrounded by contact channels
Dec 5, 2019
Time:
9
mins

Ultimate Guide to the Omnichannel Customer Experience

Could your company benefit from creating an omnichannel CX? Learn how to develop an omnichannel strategy and discover examples from market-leading companies.

Start Reading
Boy with headphones using mobile
Jun 25, 2019
Time:
4
mins

Why Video Calling is Essential for Millennials and Gen Z in 2025

When it comes to customer support, video chat is a must-have for Millennials and Gen Z alike. Discover the benefits of video support for both generations.

Start Reading

Unlock the 2025 ContactBabel AI Guide

Get exclusive reports on how US & UK contact centres are using AI chatbots & voicebots - backed by real-world data.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.