✨ Don’t Miss ContactBabel’s 2025 Inner Circle Guide on AI Chatbots & Voicebots ✨
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The Ultimate Resource for AI-Powered Customer Service

Explore expert insights on AI solutions, digital customer service, contact centre innovation, customer experience, and more.

AI prompt size vs. LLM response time
New

How Prompt Size Affects LLM Response Time in Voice AI [Original Data & Research]

May 2, 2025
Time:
3
mins

We tested how AI prompt size impacts LLM response latency - see our findings and what it means for reducing dead air and improving automated customer support.

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cobrowsing solutions
Sep 20, 2023
Time:
7
mins

Cobrowsing Solutions: Top Providers, Benefits, & Use Cases

Cobrowsing solutions can be leveraged by brands and contact centers to provide next-level customer support. Discover the top benefits, use cases, and providers.

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Live chat vs. WhatsApp benefits
Sep 12, 2023
Time:
7
mins

Live Chat vs. WhatsApp: Which is Right for Your Business?

Both live chat and WhatsApp can be lucrative customer support channels - but which is the best fit for your business? Find out with our latest blog.

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live video shopping
Aug 30, 2023
Time:
9
mins

What is Live Video Shopping? [& How to Provide it]

Want to increase remote sales and revamp your ecommerce strategy? Take the in-store retail experience online with live video shopping.

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Contact center efficiency
Aug 4, 2023
Time:
9
mins

How to Improve Contact Center Efficiency: 5 Fundamental Strategies

Inefficient call centers drain time and money – the solution? Utilize our top tips for improving operational efficiency and optimizing agent performance.

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what is video chat
Jul 21, 2023
Time:
10
mins

What is Video Chat? Definition, Benefits, and Best Practices

Video calling has become invaluable for social connection, workplace collaboration, and customer service. Discover the benefits and best practices with our latest blog.

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strategy to attract online customers
Jun 27, 2023
Time:
10
mins

Strategy to Attract Online Customers: 8 Ways to Get More Traffic

Trying to capture more digital leads and improve your online presence? Try our top strategies and tips for attracting new customers to your website.

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Unlock the 2025 ContactBabel AI Guide

Get exclusive reports on how US & UK contact centres are using AI chatbots & voicebots - backed by real-world data.

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