✨ Don’t Miss ContactBabel’s 2025 Inner Circle Guide on AI Chatbots & Voicebots ✨
Grey cross

BLOGS

The Ultimate Resource for AI-Powered Customer Service

Explore expert insights on AI solutions, digital customer service, contact centre innovation, customer experience, and more.

AI live chat automation
New

How to Enhance Live Chat with AI Automation: Best Tools for Contact Centers

March 10, 2025
Time:
10
mins

Want to improve the speed, quality, and consistency of live chat support? Discover the best AI chat tools for customers, agents, and contact centre leaders.

Read Story
Ecommerce chatbot cover image
Mar 16, 2021
Time:
9
mins

Ecommerce Chatbot: 9 Best Chatbots for Ecommerce from Successful Brands

Looking for chatbot inspiration? Discover the top chatbot use cases and some of the most innovative eCommerce chatbots used by successful brands.

Start Reading
abandoned shopping cart
Mar 8, 2021
Time:
6
mins

10 Affordable Shopping Cart Abandonment Solutions

Finding low cost solutions for shopping cart abandonment isn’t as hard as you think. Discover how to lower your cart abandonment rate without a huge bill.

Start Reading
Contact centre agent with phones
Mar 2, 2021
Time:
4
mins

What Are Inbound Calls? The Ultimate Guide to Inbound Calling in 2025

How do you define inbound calling? How has it changed over time? How can you build an effective inbound calling strategy in 2022? Discover all in our complete guide.

Start Reading
Mobile phone with magnet
Feb 22, 2021
Time:
7
mins

7 Great Customer Engagement Examples That Boosted Brand Loyalty

Wondering how to revamp your customer engagement? Discover our favorite customer engagement examples from leading brands and how they can boost customer retention.

Start Reading
Phone receiving inbound calls
Feb 10, 2021
Time:
8
mins

How To Get More Inbound Calls From Your Website

Are you getting enough inbound calls? Discover our top tactics to increase the number of inbound calls from your website.

Start Reading
Customer using live video chat
Feb 2, 2021
Time:
9
mins

How to Offer Video Chat for Customer Service & Business Success

Providing live video chat for customer service is easier than you might think. Discover how your business can offer the best video calling customer support.

Start Reading

Unlock the 2025 ContactBabel AI Guide

Get exclusive reports on how US & UK contact centres are using AI chatbots & voicebots - backed by real-world data.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.