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Reinvent Your Contact Centre and Delight Your Customers

Talkative is the only suite of digital contact channels designed to humanise the digital journey.
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A complete suite of digital customer contact channels

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Video Chat

Embedded live video chat with mobile support and recording - fully customisable to meet your contact centre's needs.

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Live Chat

Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview.

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Cobrowse & Screenshare

Secure cobrowsing and screensharing for embedded customer support and sales.

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Voice Calls

Live voice calls, web callbacks, and PSTN capabilities for real-time communication.

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AI-Powered Virtual Agent

Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp.

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Social Media Messaging

Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement.

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Sell, service and support through your website

Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs.

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Enable remote sales

Bring the in-store experience online with live video chat to increase sales and deliver personalised customer service.

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Boost customer engagement

Offer convenient customer contact across channels to boost service and support digital funnels.

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Increase efficiency and reduce cost

Bridge the gap between your website and contact centre to increase agent productivity.

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Talkative's live chat works amazingly well and massively improves our customers’ online experience.

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Trusted by the best

See how Talkative helps businesses like yours better connect with digital customers.

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Rob King
IT and Facilities Manager

We've received great service from all members of the team we've interacted with at Talkative, from the developers to the directors. We would happily recommend and endorse Talkative for their services.

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Laura Franklin
Customer Services Manager

Talkative’s live chat solution massively improves our customers’ online experience. Since launching Talkative, our chat abandonment rate has been as low as 3%, which has far surpassed our expectations.

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Annabel Ford
Marketing Director

Talkative have been very proactive and have worked hard ensuring the various lead generation tools are correctly tracking customer engagement and are integrated with our other systems. Fantastic service!

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Integrate into your CRM, contact centre, and back office systems

A complete customer service and engagement platform, Talkative fits in with your existing set up and workflow to keep your teams efficient.

Embed video, live chat, cobrowse, and more to your contact centre and CRM, delivering a true omnichannel customer experience that inspires delight.

    Powerful and easy to use

    Deploy Talkative in minutes and self-serve configuration changes to suit your workflows.

    Highly configurable

    • Trigger nudges based on URL and user behaviour
    • Assign per user workload settings
    • Advanced routing and queuing rules
    • Dynamic canned messages, user profiles, access lists, and much more.
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    Business intelligence

    • Report building capabilities
    • Real-time dashboard
    • CSAT monitoring by user/queue
    • Google Analytics integration
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    Enterprise ready

    • SSO/AD, IP whitelisting and 2FA
    • Custom data retention and integration with object storage systems like Azure Blob
    • Regional, resilient cloud infrastructure
    • Global low latency video architecture

    Unrivalled customer support!

    Our expert support team offers:
    • 24/7 SLA support
    • Developer assistance
    • Project management
    • Virtual agent consultancy
    • Chatbot deployment
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    Start a free Talkative trial today!

    Try Talkative for 14 days, 100% free.
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    Request a live demo

    Fill out the form and one of our team will walk you through a demo and answer any questions you might have!