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No More Hold: How to Slash Wait Times with Voice AI
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Optimise your Voice AI with new testing, tools, and language options.
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Choose between multiple models to power your AI customer service.
Accelerate agent workflows with an internal-facing chatbot, AI autocomplete, and AI response suggestions.
Identify gaps in your knowledge base to improve chatbot performance.
Help live chat agents communicate better and faster with AI message rephrases.
Expedite agent training and onboarding with AI simulations of customer interactions.
Automate ‘where’s my order’ and other customer-specific queries with chatbot webhooks.
