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Save time and accelerate email response times with AI-generated drafts.
New

AI Email Assistant for Mitel

March 13, 2025

Save time and accelerate email response times with AI-generated drafts.

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Customise the format of interaction summaries to fit your specific needs.

Enhanced AI Interaction Summaries

September 30, 2024

Customise the format of interaction summaries to fit your specific needs.

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Gain more insights into chatbot performance and knowledge base quality.

New Chatbot Analytics

September 27, 2024

Gain more insights into chatbot performance and knowledge base quality.

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Ensure accessibility and clarity with real-time subtitles during video calls.

Video Chat Closed Captions

September 10, 2024

Ensure accessibility and clarity with real-time subtitles during video calls.

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Uncover missing content to expand and improve your knowledge base over time.

AI Knowledge Base Insights

August 22, 2024

Uncover missing content to expand and improve your knowledge base over time.

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Integrate with Acuity to manage appointment scheduling and interactions all in one place.

Acuity Scheduling Integration

August 16, 2024

Integrate with Acuity to manage appointment scheduling and interactions all in one place.

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Oversee, filter, and manage interactions in real-time across all channels.

Enhanced Supervisor Chat Monitoring

August 15, 2024

Oversee, filter, and manage interactions in real-time across all channels.

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