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Gain more insights into chatbot performance and knowledge base quality.
Choose between multiple models to power your AI customer service.
Accelerate agent workflows with an internal-facing chatbot, AI autocomplete, and AI response suggestions.
Help live chat agents communicate better and faster with AI message rephrases.
Identify gaps in your knowledge base to improve chatbot performance.
Expedite agent training and onboarding with AI simulations of customer interactions.
Automate ‘where’s my order’ and other customer-specific queries with chatbot webhooks.