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Manage, test, and optimise your Voice AI agents with our new and improved editor.
New

New Voice AI Editor

October 15, 2026

Manage, test, and optimise your Voice AI agents with our new and improved editor.

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Automatically complete Talkative interactions with enhanced timeout capabilities.

Enhanced Timeout Messages

August 11, 2022

Automatically complete Talkative interactions with enhanced timeout capabilities.

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Automate chatbot conversation flows with data pulled from Salesforce.

Einstein Chatbot Integration

August 4, 2022

Automate chatbot conversation flows with data pulled from Salesforce.

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Record and analyze Dialogflow chatbot intent for improved AI performance.

Chatbot Intent Logs

August 3, 2022

Record and analyze Dialogflow chatbot intent for improved AI performance.

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Empower your customer advisors with flexible canned message customization.

Personal Canned Messages

August 1, 2022

Empower your customer advisors with flexible canned message customization.

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Customize your agents’ Cobrowse capabilities for full feature control and security.

Cobrowse Feature Toggle

July 28, 2022

Customize your agents’ Cobrowse capabilities for full feature control and security.

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Revisit past dates and interactions for a complete historical overview of your contact center.

Supervisor Dashboard Time Travel

July 6, 2022

Revisit past dates and interactions for a complete historical overview of your contact center.

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