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Let callers use both natural speech and keypad input during Voice AI interactions.
New

DTMF Support for Voice AI

June 11, 2026

Let callers use both natural speech and keypad input during Voice AI interactions.

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Drill down into both customer and agent sentiment like never before.

Enhanced Sentiment Analysis

July 6, 2022

Drill down into both customer and agent sentiment like never before.

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Real time translation within live chat lets you handle 100+ languages in real time!

Real Time Translation - Live Chat

June 29, 2022

Real time translation within live chat lets you handle 100+ languages in real time!

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View and store access log histories to ensure full data security compliance.

Access Logs for Increased Privacy Compliance

June 29, 2022

View and store access log histories to ensure full data security compliance.

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Gain a powerful overview of your contact center with Talkative’s reinvented dashboard.

Supervisor Dashboard Redesign

June 20, 2022

Gain a powerful overview of your contact center with Talkative’s reinvented dashboard.

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View the full queue and reservation context of all interactions!

Reservation Histories in Interaction Logs

May 27, 2022

View the full queue and reservation context of all interactions!

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Create bespoke analytics reports that are automatically delivered via email!

Custom Analytics Reports via Email

May 18, 2022

Create bespoke analytics reports that are automatically delivered via email!

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