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Accelerate agent workflows with an internal-facing chatbot, AI autocomplete, and AI response suggestions.
Improve workplace collaboration and communication with internal messaging.
Understand every interaction at a glance with summaries powered by OpenAI.
Give your agents maximum flexibility and control during video chats with customers.
Improve the live chat customer experience with the option to send voice/video notes.
Proactively assist more customers by initiating conversations via WhatsApp.
Give your teams a better user experience with our new and improved Agent Console.
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