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Save time and improve chatbot performance with automated knowledge base testing.
New

AI Knowledge Base Test Runs

November 11, 2024

Save time and improve chatbot performance with automated knowledge base testing.

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Instantly engage multiple customers or prospects at once.

Mass Outbound SMS

November 7, 2023

Instantly engage multiple customers or prospects at once.

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Document the essential details for every customer interaction.

Post-Interaction Wrap-Up Forms

November 7, 2023

Document the essential details for every customer interaction.

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Bring the power of Talkative into your Genesys Cloud contact center environment.

Genesys Cloud Integration

September 13, 2023

Bring the power of Talkative into your Genesys Cloud contact center environment.

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Improve workplace collaboration and communication with internal messaging.

Supervisor Whisper

August 10, 2023

Improve workplace collaboration and communication with internal messaging.

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Understand every interaction at a glance with summaries powered by OpenAI.

AI Interaction Summaries

July 13, 2023

Understand every interaction at a glance with summaries powered by OpenAI.

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Give your agents maximum flexibility and control during video chats with customers.

Enhanced Agent Video Controls

June 8, 2023

Give your agents maximum flexibility and control during video chats with customers.

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