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Test your Voice AI against multiple scenarios and catch any performance issues.
New

Voice AI Test Runs (Beta)

July 16, 2026

Test your Voice AI against multiple scenarios and catch any performance issues.

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Let callers use both natural speech and keypad input during Voice AI interactions.

DTMF Support for Voice AI

June 11, 2026

Let callers use both natural speech and keypad input during Voice AI interactions.

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Define and control how your voice AI says specific words, names, and phrases.

Voice AI Pronunciation Dictionaries

May 21, 2026

Define and control how your voice AI says specific words, names, and phrases.

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A faster, more flexible way to configure and maintain AI agents.

Prompt-Based Digital AI (Beta)

March 26, 2026

A faster, more flexible way to configure and maintain AI agents.

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A more unified way to manage, optimise and configure your AI Knowledge Base.

New Knowledge Base UI (Beta)

January 26, 2026

A more unified way to manage, optimise and configure your AI Knowledge Base.

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More control, more customisation, and a better way to build your chat experience.

New Chat Widget Editor

November 27, 2025

More control, more customisation, and a better way to build your chat experience.

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Continuous transcription, AI assistance, and instant insights for every customer call.

Voice AI Copilot

October 16, 2025

Continuous transcription, AI assistance, and instant insights for every customer call.

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