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New

AI Auto-Tagging

May 15, 2025

Gain insights from every interaction, even those that never reach an agent.

August 4, 2022

Automate chatbot conversation flows with data pulled from Salesforce.

August 3, 2022

Record and analyze Dialogflow chatbot intent for improved AI performance.

August 1, 2022

Empower your customer advisors with flexible canned message customization.

July 28, 2022

Customize your agents’ Cobrowse capabilities for full feature control and security.

July 6, 2022

Revisit past dates and interactions for a complete historical overview of your contact center.

July 6, 2022

Perfect your branded chat experience on all Apple mobile devices