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Gain insights from every interaction, even those that never reach an agent.
Ensure business and product name consistency whatever your interaction language.
Make sure in-store mobile agents never miss an interaction!
Drill down into both customer and agent sentiment like never before.
Real time translation within live chat lets you handle 100+ languages in real time!
View and store access log histories to ensure full data security compliance.
Gain a powerful overview of your contact center with Talkative’s reinvented dashboard.